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January 2024 by Chrissy D
They are extremely slow. I literally sat in the lobby over 2 1/2 hours before being seen. I rather go to urgent care or labcorp but my employer sent me here so I had no choice…
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January 2024 by Debbie Tankersley
Scheduling online very easy.Staff at FastMed on University Pkwy is the best in customer service I have ever experienced! They were friendly, supportive, very accommodating and understanding! Super team effort here!
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January 2024 by Ny Nakia
Experience was horrible .. never gave me any medication and I was sent home the same way I came in . prescribed me something I could’ve went to the store and bought .. I knew it wouldn’t work which is why I went to fast med to get something stronger . Ended up having to go to Baptist hospital the next day Due to the Pain .
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December 2023 by Shawn A
This goes to the ladies in the front desk and the doctor you guys are so amazing and professional and I love the way you guys treated me in there keep up the good work… and thank you for helping me with my medical dot card and showing me how to submit it
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November 2023 by Heather Wells
The two ladies in there were absolutely amazing and very accommodating. Will definitely return. I wish I knew their names. They worked Thursday by themselves on 11/9. Thank you ladies???
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November 2023 by Coleta Costen
Was nervous because of other reviews but my experience was good. Staff was friendly and helpful. Service time was pretty quick and I'm feeling better now. Thanks FastMed Urgent Care for your services to the community!
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November 2023 by Taylor Bayne
Scheduled a drug screening last week at 3:45 online. I come in, and they tell me that they don’t do screenings after 2:00, which is not on their website. They told me they tried to call me, but I had no missed calls, emails, or anything. I redid my appointment online for October 31st. I called multiple times the day of throughout the morning to confirm there would be no issues this time around, and no one was answering the phone. I showed up for my appointment time at 12:30 on 10/31/2023, and the location was completely closed. There was no note on the door and nothing on their website indicating they were closed. Just avoid this location at all costs.
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November 2023 by Magik
Came in with a cut down to the bone and needed a tetanus shot. They said no doctor was in on Mondays, that's not written anywhere. They tried to get me to leave when i asked what other places could help seeing as i only had 30 minutes left until the 8 hr mark where I would not be able to get it stitched anymore.They told me there is also no walk ins but outside on their windows it says it twice out front that walk ins are welcome and i was the only one there.Will not be coming back and its clear they dont care about you at all.
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October 2023 by Emmanuel Sims
Very Rude Staff, Not Social , Very unprofessional, and unpleasant after the fact that they open at 8am and they decided to make everyone wait outside until 8:20am. I will try my best to never return to place!! I don’t recommend anyone ever go to this urgent care for anything.. However the young lady who did my drug screen was extremely pleasant.. The two young ladies at the front desk are just miserable.. They are the worst employees of any type of business that I have ever experienced.. If could’ve gave zero stars I would have..
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September 2023 by Ariana Martin
The receptionist was very rude and dismissive. Lacks customer service at the very least! She sat on the phone the entire time talking through an airpod which I felt was very unprofessional especially when patients are providing very sensitive information. I'm sure that goes against the HIPPA guidelines. I wish I could've gotten her name however the nurse was very friendly, very helpful and respectful. As for the receptionist, I will be reaching out to see who I need to contact in reference to the lack of customer and patient health.
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September 2023 by rockstarz7509
I drove over half an hour to get here for an Appointment and the phone menu says open until 8pm but when I got here they’re apparently closed. They need to update their menu options because there’s someone else here who is also trying to get in but they’re closed
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August 2023 by Blair Collins
***WARNING: NOT AN URGENT CARE AT THIS TIME***Went to Urgent Care for care urgently. They are no longer an urgent care. This location has a sign on the door that says drug screening and TB tests only.Not that you could get the clinic on the phone or find that info online before getting to the location.
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July 2023 by Jefferie Davis
It was quick very professional and I would be there again in the near future thanks for everyone the nurses the receptionist was wonderful
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June 2023 by Joseph C Walsh
The experience was very nice. The staff was friendly, made it very easy to complete what I needed to do.
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June 2023 by Angel Hiatt
What a joke. I come in. I was ignored for the first couple minutes, while they talked… finally I say hello and I get someone’s attention. They asked what I needed. I said I need to see a doctor. Then they tell me that they won’t have a doctor all month… then why are you open?