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March 2024 by Chris Beckman
This was a poor visit today. Honestly it seems from a glance that the franchise owner either doesn’t know what’s going on, or is really into penny pinching.Why do I say that?Lights were off for half the restaurant, the temperature was quite warm inside, the staff was truly rushing around with only 3 people working the entire store during lunch. Lots of hand made signs like “don’t take more than 1 or 2 sauce packets”. The soda machine was out of most of the drinks, and the ice ran out while I was watching other guests get frustrated about the lack of drink options.Also the carbonation was way off, a ton of folks were pouring drinks out after tasting even the diet drinks.At one point someone said “tell customers that the only drinks we have are diet, and tea” but this was 25minutes after I already ordered.The sub was ok, the prices have gone up over time and I think it crossed the line of not being worth it.It was just… meh. For $14 I would recommend somewhere else.
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March 2024 by Kim Katen
They were out of a lot of things, but finally were able to get a sandwich.
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February 2024 by Jerry Gardner
Great subs...
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February 2024 by Susan Cranford
Not open on time only one person working. Place was filthy from night before. Know that because we were first there Bathroom was awful. No paper towels one employee that was there smoking in bathroom area before making sandwiches Never been in a firehouse that was like this. Won’t go back to this
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January 2024 by Jeff Justus
Always a
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January 2024 by Anna Kennedy
The staff was so friendly, they wanted to make sure I got everything I ordered. I don’t usually write reviews, but I wanted to make sure the staff working this evening when I ordered got recognized for their customer service.
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December 2023 by Meghan Deanna Cooper
Sticks out like a sore thumb as the roughest place in the shopping center. Very few customers inside whenever I go by, floor is dirty, smells like weed outside. Staff seem not enthused to be there to say the least the two times I have gone in (still without successfully dining). Today there was one manager (?) with a cigarette behind his ear. I saw someone making a sandwich use his teeth to open a mustard packet. Card reader machine was not working; tried to pay cash instead. After 5 min of not being open the drawer for change and sandwich not being started I decided to go elsewhere.The other time I just asked for bottled water; took forever to get rung up, and it was warm out of the mini fridge by tje register.For a $14 6" meatball sub y'all can afford to pay for better staff. Will stick to Jersey Mike's. 2 stars is because I remember the meatball sub tasting good in college in another town a decade ago, but can't speak to the one here.
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December 2023 by JACQUELINE B.
No greeting when you enter, even after you speak. Rhymes misspelled on free sub board. Pickle spear left out my order. I always tip anyway.
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December 2023 by Landyn and Ricky Poe
The subs were delicious
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December 2023 by Cecilia Millan
I haven't found a sub shop that I like. But the employees are very friendly and professional.
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December 2023 by Wonder Foodie
Firehouse is definitely consistent. I got the Italian sandwich on wheat this time. I wanted to try something new I’ve tried them multiple times, but I usually get the same thing. The sandwich was delicious had enough amount of meat. I love the fact that they put Italian dressing on it and mayo, it gave it a different flavor along salami and other meats. I usually get the hook and ladder. It was ordered through GrubHub, so the prices were a bit expensive on the app, but the prices are usually reasonable when you go in.
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December 2023 by courtney house
Sandwiches tasted horrible. Soup was not in the bag ordered and paid for. Tried calling the store times on today without an answer. Also the drink machine ran out of HI C grape. No one bothered to refill it. This location clearly clears the brand a poor name. Please do better! Needless to say I will never return to this location.
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November 2023 by Abisai Martínez
I called over 20 times to order no one answers, I get there one person waiting, I told them oh no one is answering the phone they’re like “we’re busy” joke of employees listening to musical dancing all high never coming back to this location!
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November 2023 by Brandon Taylor
There was no one in the store it took 30 min to get my order taken, then another 30 for it to be made. My sandwich was ice cold, and it wasn't even heated. It has a bad smell in there as well, and the lettuce on my sandwich was old and brown as well. I will never return and will tell others not to go there as well.
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November 2023 by John Eric Torrence
This is the worse Firehouse Sub location that me and my wife ever went to. First of all they have a 86-B rating. Another thing there was two people one female and one male fighting behind the counter over a phone. To the point she stopped taking our order to fight with the male worker in front of all the customers. Then they went in the back of the store arguing loud you could hear them in the back. Then they took it to the front parking lot continued their argument. The male threw his food at the female while she was getting her stuff out of his car. They came back in the store behind the counter and continued their argument. Where was a manager. Two other workers took orders and served customers. They acted like they were used to the Drama. Do not patronize this store. Oh BTW no drinks in the drink machine. This was also our date night and it was totally ruined. Anna/Quest Services you don’t need more details you need to take better of your store
