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February 2024 by Dakota M
Gorgeous, unique selection of clothes. I love this shop, visiting is a guilty pleasure of mine. The manager Lisa is so friendly and helpful she makes you feel like you've been friends forever! Great staff, and they have something for everyone!! I love this shop and the it's vibes!!❤️
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September 2023 by D M
Friendly and helpful employees, great selection of merchandise, and the location is perfect as well. You can get all your back to school shopping done in this shopping center.
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July 2023 by Jessica A
LISA IS THE WORST MANAGER! she lies and doesn’t give you the real price of anything. she also has the worst attitude even to loyal customers
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June 2023 by Jessica Ashac
LISA IS THE WORST MANAGER! she lies and doesn’t give you the real price of anything. she also has the worst attitude even to loyal customers
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June 2023 by Niel Jeffrey
My name is nova and i love this store, beautiful clothes and the people who work here are very nice :)
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May 2023 by Bhavika Kumar
Great service from other employees. However, Caroline with the short black hair was more interested in her personal conversation at the check out counter than paying attention to the customer. I asked her if I could exchange my online return for another item and she said it couldn’t be done. It’s like she didn’t care to be engaged and was confused for a minute because her attention was elsewhere. My items was not available regardless but I was bothered by the fact she misinformed me and was to busy with her personal conversation about not having enough hours. Another more experienced employee was able to confirm my question
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May 2023 by jody balls
Worst costumer service I have ever experienced. Do NOT go shopping here if you have a younger child. I came here with my teenager and 3 year old daughter. My 3 year old does have a lot of energy but she is a child!! The manager was so so so rude told her she couldn’t get something that I was buying her and took it away from her…. Then accused her of taking something out of a box, clearly made it obvious that she was annoyed and making faces and rolling her eyes at my THREE year old!!! I finally had to say something to her and tell her she needed to grow up if she couldn’t handle a child…. The fact that a grown women was being extremely rude to a 3 year old baffled me.
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February 2023 by Ludovica Mastroianni
Worst welcome I’ve received and since was my first time in the store I don’t think I’ll come back thanks the very unpleasant and rude Marisa
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December 2022 by sav s
Okay, let me first start off by saying I think this store is cute and has a nice atmosphere, BUT the manager’s behavior is unacceptable. Lisa is her name apparently, since I asked for her name after a horrific experience. The manager blatantly body shamed and humiliated my friend in front of other people, making jokes about how thin she was by saying she needed to “eat way more food and go out to eat and stuff yourself (while laughing in a snarky manner)” My friend, who struggles with an eating disorder, and left this place in tears. I have tried to reach out to further management, but am still waiting on a response. MANAGER LISA NEEDS TO BE HELD ACCOUNTABLE.
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September 2022 by Jecenia Martinez
I’m glad im always with my mother because she doesn’t know much English’s but I never had a problem until I’m assuming we ran into the this sales lady name “lisa”. I don’t know who she was or who she think she is, But she has bad customers service and very rude. If she’s the manager, she needs to be replaced immediately! “The nonchalant attitude” needs to go.
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September 2022 by Sharlette Madison-Gress
Good sales and like their clothes but wish their price tags were larger. Can't read them without a magnifying glass.
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July 2022 by Ashley Beth
African American lady I think was the manager in her 40s had so much attitude! Don’t go here! Another girl looked like her daughter was nice tho. I came here to shop and the lady in her 40s hounding me with questions about the fitting room and if I’m doing something or have plans. Why she trying to hang out with me? I ain’t hangin out with you after work!! Anyway she also keep telling me about the sales like I can’t read or something. I got a degree in managerment and can run the store better probably.
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June 2022 by Suzanne Phillips
My friend and I went in to shop today at Francesca’s and we had the greatest time. Great selection, great sale items and most of all incredible associate that helped us. I think her name was Caroline and she was so helpful, had great ideas and was super accommodating. Her service was A+
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June 2022 by Ellie E.
Lisa is the rudest manager I have ever witnessed. She talks down to her employees like they are incompetent. I could not believe how condescending she was to a newer staff member. The girl that was helping me was very kind and obviously overwhelmed and Lisa made her anxiety so much worse when she needed her help with my order on the computer! Lisa should not be in management.
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June 2022 by Rita Genet
My new favorite store. Cute clothes and great prices.