-
February 2024 by pamelia derozan
Miles made my day! Smooth and careful delivery!!! He is very knowledgeable about the hot tub; he was able to answer all questions and take care of concerns expeditiously. Very professional team!
-
January 2024 by SUSAN HEMINGWAY
Outstanding craftsmanship with great customer service. You don’t even have to design or worry about researching the project. You’re in good hands. Just look at the reviews and their results and make the easy choice.
-
January 2024 by Vaso Ekstein
Helpful sales person.
-
January 2024 by Pj Smith
What a fantastic experience! From start to finish, FOL has been a partner on this project. Starting with sales through the project manager, to sub-contractors they have been extraordinarily communicative with every step of the process. The work has also been done beautifully and with care for our project and the impacted land surrounding it. Everyone that has been on our property has been friendly and respectful. I would 1000X over recommend doing business with FOL. Thank you!
-
December 2023 by Jeff Pless
I recently stopped in because I was having problems getting the water balanced in my hot tub. I was traveling to Winston-Salem for an unrelated task and I collected a water sample in hopes that maybe they would test my water. I live an hour from the store and purchased my spa from another dealer. I really was concerned that they may not even be willing to help me since I wasn't their customer. Upon entering the store I was pleasantly greeted by Caroline DiFiore. My apprehension immediately melted away. Caroline was amazingly friendly and the store was immaculate. Caroline carefully listened to my concerns regarding my spa water and immediately offered to test my water. Her level of customer engagement was unmatched. Caroline was clever, funny, confident, knowledgeable, engaging... ok, i could keep going. But she was simply the best customer service/sales person that I have encountered in years. Caroline sold me the products that I needed and gave me her card with the assurance that if I had any questions to give her a call. I bought a Free Flow spa from the dealer out of Roanoke because I was in their service area and that is apparently a manufacturer requirement. I by far had a better customer experience at Fun Outdoor Living. Thank you Caroline for a great encounter and I wish you much success as you continue your professional journey. You are an incredible asset to your company and I hope they recognize that!!!
-
December 2023 by LaShawn Fields
Great place for service ? excellent customer service Mrs.Carolina was ? Awesome I purchased my dream hot tub ? if it wasn't for her it wouldn't be possible ? thank u ?
-
November 2023 by Ruthi Cohen-Joyner
My experience with Fun Outdoor Living has all been all positive so far; now, I can’t wait to fill’er up and jump in.Adam Kruse, the salesman we worked with, went above and beyond, coming to our home twice and teaching us how to use the chemicals, etc…I highly recommend buying your own spa from Fun Outdoor Living. ??
-
November 2023 by Joanna D'Alonzo
The fist person I spoke with was Caroline. Loved her immediately. She was polite in answering my questions, very kind and she knows her hot tubs.Our tub was delivered Friday. Today, we started filling it with water. First thing I did was message Caroline today. It has been a wonderful process! Our whole family is happy.
-
November 2023 by Emanuel Patrascu
Will Jose and Eric were great, they got our tub set up in less than an hour and were helpful with the instructions.
-
November 2023 by Nicholas Jump
Jose, Eric, and Dave were very professional and courteous!! They did an excellent job moving the hot tub to the back yard. They had to move some landscaping barrier and put it right back!! Would definitely recommend Fun Outdoor Living to anyone! Jason our salesman was awesome. They were also very communicative throughout the delivery process!
-
November 2023 by Jerry Holmberg
Outstanding service. These men delivering the hot tub were careful and intentional with every movement to get hot tub situated under our deck. A lot of work.
-
November 2023 by phillip nguyen
Very good job Jose and Will delivered my hot tub was very professional and knowledgeable fun out door living was great to do business with
-
October 2023 by Mike Ma
Consultation and design process was great! Gage looked at our patio and came up with the perfect design based on what we wanted. At the store Zach and Gage explained all the stainless options for our project. We are excited for the installation!
-
October 2023 by Peter
Great selection of outdoor furniture.
-
August 2023 by Scott Gaskill
Caroline is Awesome!!!!