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October 2024 by Justin Kauffman
Garbage company don't bother
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October 2024 by Luke Davis
They did reach out and sort the confusion about my order out. I realize there short handed and it’s taking longer to revive orders . If you are having problems getting ahold of them call the Cadillac place next door and they can connect you directly. Very nice ppl , just overwhelmed with orders and short handed .
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October 2024 by Itsbigmatt87
They are crappy... My GMC has a recall and it takes them months to send parts out... Still waiting... ?
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September 2024 by 66 impala
Ordered Rh and Lh for my caprice.
2 RH side struts was shipped.
Bad experience. Would not purchase from them again
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August 2024 by Marla Jackson
Ordered tail lights for my 2001 Chevrolet 3500 complete with the VIN number. Tail lights are plug in to sockets and they don't line up to fit. Didn't even open the second box with second tail light. They only returned part of my payment upon return which meant they kept $70.00 of my money and I provided the VIN number to obtain the correct tail lights. Plus I'm out of shipping charge to return. They haven't responded to my email. Will never buy from this company again. Now they telling me this was correct part by VIN and I might need a harness. These parts are supposed to fit the sockets correctly. Slots did not line up on the sockets. Even took truck to mechanic to be sure it wasn't something we were doing wrong. It was not.
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August 2024 by Pedro Sandoval
After writing a review I was able to catch their attention and was updated about my order!
My order is getting shipped and seems like it will all work out, soon they will send an updated phone number (and email maybe) so that future customers will be able to communicate with this company.
Thank you for the help Google!
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July 2024 by Mark Koep
Great price on the proper part for my Suburban. Needed a new leather seat bottom and was having a hard time finding the part. GM Parts Direct had the part at the best price I could find. Shipping is not fast but that was okay for me and arrived fine.
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July 2024 by David Little
Very Happy Customer for my 2020 Traverse parts
Easy ordering, part fit verification by your customer service rep, good pricing, stock availability and fast shipping. Great experience
Thank You
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July 2024 by Brian Polkinghorne
I purchased O2 sensors from GM Parts Direct. They worked! I had purchased well known brand name O2 sensors from Rock Auto and Amazon and they were bad, right out of the box. I had similar problems with the fuel filter regulator for my C5 Z06. I went through 3 from Amazon and Rock Auto before I purchased from GM Parts Direct. The GM Direct parts worked. I am seeing lots of parts that are made in China and they all seem to be junk. I will only buy parts from GM Direct for my Corvette from now on.
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July 2024 by Darnell Todd
Probably one of the best online shopping experiences I've had in a long time. I purchased a gas hinge replacement part for my truck that the dealership was charging and arm and a leg for and they delivered it in a few days after the order was placed and literally took 4 minutes to install. Again best shopping experience ever and I look forward to working with them again for all of my needs. Thanks
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June 2024 by Kyron Stout
I had a fantastic experience, will utilize again! Unfortunately I did experience a minor shipping mishap but they were open to assisting in resolving this issue without any cost to me!
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June 2024 by James Blankenship
My experience was great with them! I personally bought thousands of dollars from them an had absolutely no problems. I was worried about ordering online, but once I did everything was fine. My parts which some where huge an little an all arrived in great shape an fit like orginal parts. I even called customer service an to say thank you. I will use them again really soon on another rebuild. I had a real good experience with them.
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June 2024 by Maurice Bailey
This was my second time needing to go directly through this official GM distribution site. It only made since to cut out the middle man, Aka the dealership. For my official part needs to be met, and GM Parts Direct did not disappoint. On-time shipping for an added plus, to capitalize their professional customer service experience.
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June 2024 by Gary Butler
Once again correct parts and fast shipment. It's where I go online for GM parts.
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June 2024 by Jesse Cover
Huge shout out to Ashley at GM Parts Direct. She helped me locate part numbers that all other dealerships have failed to supply. With her help, I was able to find my parts, order them and then have them delivered in under 3 days! Very impressed with the crew at Gm Parts Direct. I have placed many orders with them and have now made them my go to for anything GM parts related. Great Service and always friendly on the phone.
