Guitar Center Winston-Salem offers a vast selection of musical equipment, including amps, drums, keyboards, recording gear, DJ equipment, and lighting from top brands. The reviews indicate that the customer experience can vary, with some customers finding the staff to be helpful and accommodating, while others have experienced issues with overcharging or long wait times for instructors. The reviews praise the store's selection of used items, which can be more affordable than new products. However, some customers have noted that the left-handed guitar selection is limited. The staff, particularly Erik, Brooks, Joey, and Adam, are described as friendly, professional, and going out of their way to assist customers. One customer, who considers themselves a "tough customer to please," was impressed with the staff's professionalism and the courtesy they extended. However, the store does not have a luthier on-site, so customers who need guitar setup or repair work will need to look elsewhere. Overall, Guitar Center Winston-Salem seems to offer a mixed customer experience, with both positive and negative aspects, but the staff are generally described as helpful and accommodating.
I've become a big fan of both this and the Greensboro locations. Winston-Salem made trading in my extra bass cabinet speakers a super easy process and gave me a very fair value toward the equipment I came to purchase. 100% recommend these folks for all your music equipment needs!
May 2026
Great staff and an excellent inventory of musical instruments. There is also an excellent atmosphere in the store! We got to see Tim Henson and Steve Vai guitars!
April 2026
Adam was incredibly helpful with helping me find items for my guitar! He was very kind and super knowledgeable! Thank you Adam!!!
