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February 2024 by Hannah Martin
Worker Joanne is very rude and ugly to customers. Everybody else was nice.
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February 2024 by April Daniels
Everything was fine, I didn't even have a problem.
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February 2024 by Kathy T.
I stopped in tonight to make a quick purchase. Apparently they have had problems with theft so their solution is to penalize the rest of the paying patrons. You have to leave your purse in the car or give it to them to put behind the counter. You can take valuables out and put them in a clear bag. No thank you! First of all, how do I know I can trust your staff with my things? Second, if locals know you are doing this, they can now see people return to their cars and put their purses in the car which is now perfect to break into. Maybe you should hire security in your store or in your parking lot if I have to put my purse in the car. Security in the store would help probably better. If someone is going to steal, they can run out the store wearing the shoes they are trying on or just layer the scrubs under their clothes. Thanks for treating the rest of us like thieves.
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January 2024 by Sarcastic sass
I have shopped at the Winston Salem location for over 15 years. This place was the only place I have ever bought uniforms . Today I went with my daughter I was not aware of this new no purse policy. I just walked in a loud voice not a professional voice says we have a no purse policy it kind of embarrassed me so I was like oh well I’m not gonna be shopping here anymore. Maybe if she would have came to me instead of blaring across the store like a mega phone I may have been a little more compliant but not like that so anywho my business here with them is over and will find another place.
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January 2024 by Allie
They lost a customer today. Will I leave my purse at the counter while I shop? No! I would like to support small business, but not at the expense of being treated like a criminal. The lady walking out behind me was not impressed either, although she apparently complied.
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January 2024 by Stacey Banner
Wow I’m shocked by the anger and entitlement in the reviews just because the store has a no bag policy to reduce thefts. I honestly don’t understand why people are offended.The staff is so friendly and helpful! Fantastic service every time I shop here. Great selection of uniforms and shoes
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January 2024 by Nyk C.
Discrimination/Prejudice Behavior! If I could give 0 stars I would! I visited this establishment yesterday to make a purchase, my Mom accompanied me & my daughter about 1-2 mins after us. She was then approached about 2 mins after getting in the store (after finding us) and was told she could not bring in her purse and would have to leave it in her car. We later found out that this rule was posted on the door which seems to be ok but my Mom didn't feel comfortable leaving her pocketbook in the car so decided not to make her purchases but was going to the car until she saw someone of another ethnicity shopping in the store with her purse. My mom pointed this out to the staff and was told "oh her purse is smaller than yours". (My mom didn't have a large tote it was a small bag) The staff goes on to say "we are just trying to keep down on theft ma'am". My mom goes to the car and calls the manager who was super unhelpful and said I don't know what we can do about that. Two employees were discussing what happened on the floor I was only able to hear bits and pieces. My Mom called me right after she got off the phone with the manager this is when I put the convo I heard together. I went on to make the necessary purchases I needed for class (I couldn't put off my purchases. I was frustrated to be that position. I decided to complain also until I saw two other ladies with purses, one at the counter now making a purchase (of another ethnicity) whom I coincidentally knew. She was making a purchase with her purse that can be said was the equivalent size of my mothers just shaped a little different. I pointed out to the lady allowed to shop and make her purchases with her purse that my Mom was in the car and was sent out because she had a purse (that she would also utilize to make purchases). This will be my last time ever visiting this establishment as they showed prejudice behaviors. The behaviors happened not one, not two, not three, not four but 5 different instances in this one visit.
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December 2023 by Ayodele Terry
If I could give 1 star I would. I’ve been a nurse for 10 years and have NEVER been made to feel as small as this store made me feel. I was asked to leave because I had a SMALL purse in my hand. Really??? What you’re only allowed to carry clear bags. Shame on this store for making EVERY customer feel like a thief!
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December 2023 by Charnae Green
Great store, a little bit more on the expensive side of things, has some discounts. Clean place, customer service was great.
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December 2023 by Joane
Great store & Customer Service!
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December 2023 by Courtney Love
I’ve being coming to this store for many years but today was absolutely the last day, all the items in this store can simply be ordered online from the brand. I was super offended when I was asked to return my purse to my vehicle or leave it behind the store’s counter with strangers. This is very absurb, unprofessional, and inappropriate of a public store. Many stores have issues and concerns with theft and do not handle it in this manner, so no excuse. I’m sure most customers entering this store are healthcare professionals and to be treated like this is bizarre!
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December 2023 by Adrian Montoya
DO NOT GO TO THIS STORE!!!If I could give no stars I would. My mom was stopped at the door because she had her purse and apparently they have a no purse policy in place which is absurd. Telling a woman that they cannot bring there purse somewhere is absurd. I have read other reviews where they respond that’s it’s their any theft policy but there are other measures they can take into place to stop this from happening. This is only hurting their business because it is driving customers away. My mom was going to spend a good amount in the store but we were driven away so I guess it’s their loss.
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December 2023 by MARIA BHATIA
It' s been almost 20 years now that I have been buying my uniforms in Heidi's . I think that in itself speaks volume ???
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December 2023 by Cynthia Barr
I have visited this location a few times. I have never decided to make a purchase because the staff are very nasty and condescending.It would have been unnecessary to leave this comment if it were a one time thing, but no. Every time I enter this store it is the same thing.Nasty customer service and smart mouths.
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December 2023 by Huff V.
Today was my first visit to this store. On the door to enter there was a sign that said no purses allowed, only wristlets or wallets. Upon entering, there was a large chalkboard front and center that said no purses, only wallets or wristlets. The young lady at the register said I could leave my purse in the car or at the register. I realized that instead of being treated as a potential valued customer, I was being treated as a potential thief instead. How sad! I decided that I would just spend my money elsewhere. I realize that theft is hurting local businesses, but when everyone is being impacted in such a demeaning way, the owners should look at their policies to deter the thieves, not the customers. This is why so many people are choosing to buy online instead of wasting their time with these ridiculous policies. Hope they can rethink how they're doing business. : (
