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March 2024 by Elen Supercalifragilistix
Went to get ring resized almost 2 months ago. Gave husband's name and number and woman lied saying the account didn't exist. Went back today with husband and a different woman found it right away with no issues.Absolutely ridiculous.
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March 2024 by Xander
Tanner help me out a lot I stopped by to get a last minute gift for my wife on Valentine's Day the necklace that I liked didn't have a long enough chain he helped me find a good chain that matched it he knows his stuff and I appreciate it
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February 2024 by k goode
I only shop here 1 time a year, and thats for Christmas. Staff was extremely helpful, and inventory was well stocked to fulfill all my shopping needs.
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January 2024 by Alisa Toler
Joyce, Thank you for your kindness ❤️ we were truly Blessed to meet you. Helzberg is lucky to have such an outstanding employee! It's more than just diamonds or fine jewelry it moments in our lives.
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January 2024 by Sandra Thomas
Top Notch On ALL Jewelry . Awesome Service !
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January 2024 by Victor Sanchez
Great service and easy to find store. I took my ring for repair and felt nice that no person was pushing sales on me.
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December 2023 by Beth Rabee
Phenomenal staff. Friendly and attentive. Wonderful experience here with them. They helped make a special day (10 year anniversary) even more memorable than we could have imagined.Xxoo
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December 2023 by Ibraheem Rabee
Great service .
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November 2023 by Mackenzie Lewis
Miranda was the most amazing consultant! She went above and beyond to provide the best service for my husband and I after we needed a replacement band. She was transparent about the whole process, the prices, and was very knowledgeable about each ring style and what would be most ideal for what we were looking for. Would highly recommend seeing Miranda here at this location!
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October 2023 by Brad Lawson
Went to the Hanes mall location and was told by the store manager and assistant manager that they would order in 2 diamonds for me to look at and they would be in no later than Wednesday.Thursday comes and I still haven’t heard from anyone.Called and was on hold for 10 minutes and got hung up on.Called back and was put on hold again to be told that the assistant manager was in a meeting with the General Manager and that they would give me a call back.Never heard from anyone. I have been a customer since the 80’s and I believe I will take my business elsewhere. I don’t think that no jewelry store right now can afford to lose customers.Good luck!!
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October 2023 by Vicky Hines
Magical experience! The care and love was beautiful . ? are a great icebreaker. Helzberg is the best place for your jewelry need!!! 10 stars ✨ see Miles, Dean and Deb!!
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September 2023 by Cynthia Perry Neal
Willie, gave exceptional service to my daughter and myself. When he could not give a definite answer to a question, he would ask the manager on duty. My hats off to him!!!!!
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August 2023 by Devin Lumley
Amazing service and even better people. Another jeweler kept giving me the run around on an engagement ring. So I came here and solved all of my problems. Thank you Helzberg!
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August 2023 by Racheall Brock
They were very customer service friendly! Very easy to talk to ! Very helpful! Given good professional Postive answers every time I. Ask questions! Thank you ! Danielle, Rita, Janice! You made my day! Thank you!
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August 2023 by Melissa Puente
They charged me $827 interest fee and then $33 Interest fee every month when I was never alerted any information about a promotion ending and then refuse to help work with you on understanding charges you never were alerted about. What’s a joke just lost a loyal customer
