-
October 2021 by David P.
I rented their flat bed truck @ $19 for 75 min to bring a kitchen cabinet to my home 2.5 miles away from the store. When I asked if I needed to put gas in the truck for such a short run and was told by the clerk to just make sure the gas gauge showed the same when I returned as when I left. The gauge showed just under a half tank when I left. 20 minutes later After having unloaded the cabinet at home I stopped for gas on my way back to the store. I put in a half gallon . The gauge never moved during my trip and was exactly in the same spot I found it after adding the gas. When the clerk went to check the truck on my return she told me that The gas reading showed I had not replaced the gas I used and that when I left the reading she made showed a complete half a tank and now it was below half a tank. I told her the gauge was below half a tank when I got in the truck. I showed the gas receipt. I explained my trip was only 5 miles. None of that made any difference. The manager who knows how to be rude in his politeness said the store does not track odometers and has no idea what kind of mileage their trucks get, preferring to listen to a clerk who thinks the gas meter was at half. They charged me $15 for gas for a 5 mile trip and lost a customer with their indifferent uncaring and dismissive attitude. Here the customer is flat out wrong all the time.
-
September 2021 by Kathleen Traylor Sink
We just had a very courteous employee named Jay stop in the
-
September 2021 by Rebecca R Hudson
All employees very attentive, nice, helpful & consistent. Always have what I need. Lots to choose from. Love it here
-
September 2021 by Jeffery Epperson
Great Serivce great people better Lowe’s who ever has help and will not help you
-
August 2021 by Pat H.
Hopefully these guys are more reliable than Lowes Knows Pros who are unreliable and should not be trusted.
-
July 2021 by Deborah D.
I might be strange but this place just makes me happy. When I drive up to it I just get a special thrill in my heart.. the last time I went here, I spent nearly an hour in the store.
-
July 2021 by Anthony Bennett
Quick in and out for painting supplies.
-
May 2021 by Ngoc D.
Good luck on trying to get Custumer service on the phone! They either pick up just to hang up in you or don't pick up at all!
-
March 2021 by Butch Samuel
I purchased a Husky Tool Cabinet online, as well as Husky Garage System. Received an email to pickup my Tool Cabinet. Go to pick it up, and as the associate beings it to me, it had a big creased dent across the front. I know they saw it, and I guess thought I wouldn't. Asked about ordering another one, associate said they couldn't, I would have to drive to another store, out of town to pick up one. Asked if they could have it shipped from the out of town store to the Winston
-
February 2021 by Jordan Burleson
The service offering at home Depot is pretty excellent. Whether you need roofing, plumbing, new doors or windows, or any other home based project, the people at home Depot have you covered. If you have their credit card you can also save and win big here. Great prices for the quality too.
-
February 2021 by Is S.
I've been to this Home Depot location multiple times. Each time I have been pleased with the staff and the selection of products. I'll be back.
-
December 2020 by Cristina P.
I try to pay by my mobile app and they dont have the machine to scan my credit card , it's ridiculous,
-
October 2020 by Tameka Walker
The service was awesome they go above to help and make sure you have what you came for thanks
-
August 2020 by Scott S.
Usually Great customer service there. Saturday My wife went in to pick up something that was shown to be in stock online. As she was looking at the empty shelf space an employee came by and offered to help her. He found the items still boxed on a top shelf. Took them down and was very helpful the whole time. Never find anything close to that kinda service at the "blue" store.
-
August 2020 by Rick Ashworth
no customer service... website is not current... wasted trip from 20 miles away.
