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March 2024 by Chris Sahloff
Mensah and his team did a great job for me. I will see you next year!
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March 2024 by joseph elias
Amazing stuff. Awesome customer service. My fee was around 550$ and i had a discount and only paid 169$ i am completely satisfied with the service that they provided. I was working with Mensah and he was amazing. Very knowledgeable and fun to talk to. I recommend Jackson Hewitt
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February 2024 by Shauntaye Pressley
I love those place! Been coming here for years and never had a problem with them filling my taxes. Ask for Mensah he's the best!!!!!! From Nicole Noblin ♥️
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February 2024 by Darryl Waddy
I understood that they were under staffed during tax preparation. They did a great job, despite the long wait. I hope, in the future, the business hire more people to work there.
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December 2023 by Candis Boykins
Mensah ALWAYS does a WONDERFUL job. He’s fast and friendly!!!
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April 2023 by Susan and Perry Motis
Very detailed orient and I got the best refund allowed to me. I was a first time user, they gave me a good discount and even took cost out of my refund. My Preparer was Mensa in Winston-Salem, NC. Highly, highly recommend.
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April 2023 by Wolfpack. Hairston
I've been a client of J&H for years and they always do me right.The team is very knowledgeable and very professional..I'll be back.
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March 2023 by Roger Roberts
They have done my taxes the last 2 years & I plan on them to continue doing my taxes.
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February 2023 by Demetrice Evans
This location was very good! The taxpayer who helped my husband and I did awesome and was very patient with me gathering all our information. I would definitely go back to this location. Very friendly and professional!!!!
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February 2023 by Jennifer Wilson
I have been to this very office (N Pointe Blvd, Winston-Salem, NC) for the past 4 years with absolutely no issues and the very best service from everyone! Some were new employees, some had been with the company for years, but they are always consistent; with excellence!
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February 2023 by iyesha stowe
I was in there quickly and I was out and finished in about 30 mins. The man who filled out my taxes was polite and thorough.
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January 2023 by Lisa Winter
5 years I have received great service from Jackson Hewitt! Professional, fast, easy, and early advise.
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December 2022 by Sherretta Harrell
My appointment was for 9 am and I was there on time. Nobody was at this location. How can you tell people they can make appointments and they arrive just to stand outside in the cold for 20 minutes, waiting for someone to arrive. Very displeased. I’ve been with you for 15 years with no problems until today. Had I been late they would have been ready to turn me around and tell me to make another appointment.
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December 2022 by Sutrenna Farnell
Always gets the job done and help with any problems you have before or after taxes
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December 2022 by Zack Lovette
I can't speak to the quality of their tax services because I'm still sitting in their waiting room at 6:54pm for my 6:30pm appointment that I made well over a week in advance. I understand the concept of walk-ins being welcomed but I'm wondering why I made an appointment and blocked off the time to do this, especially when they emailed me and texted me reminders of my scheduled appointment. What brought me here was the advertised $1000 tax refund advance, we will see how it goes and I will update review once the process is complet....if they ever get to me.
