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February 2024 by Jeff Harpe
I had to walk all over the store to find a cash register so I could pay they aren't near the upstairs entrance, I bet alot of tired folks just don't buy anything due to the hassle.
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January 2024 by Maay Trilo
Good prices and very good products
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January 2024 by Maribel Ramirez
I love the store but today a older woman staff was very rude so unprofessional!! ?
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January 2024 by Doña J.
Love my clearance racks for my sport workout gear.
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January 2024 by Dennis Krossman
**THIS IS GOING TO BE LONG. SO PLEASE READ ALL THE WAY THROUGH.** Let's just start off by saying JCP at the Hanes mall is 2 levels. It's huge. We got there around 8 pm last night. I was looking for a red CHRISTmas sweater. We used one of the entrances that are located in the mall. There are 2, plus one from the parking lot. I went down the escalator to the lower floor. That's where the men's department is located. Not being familiar with the store layout, it took my wife and I a little while to find the sweaters. The first OBVIOUS thing was that there were NO employees to help direct us. We finally found some sweaters near the other interior entrance to the store. Sure enough, they had one red sweater my size. The next ODD thing was that we didn't see a checkout. So off we went to search for it. We finally found the checkout near the parking lot entrance. Turns out the lady at the register and one other gentleman standing there were the only 2 EMPLOYEES taking care of this HUGE floor. Bottom line. JC Penny's is a SHOPLIFTERS PARADISE!!!! NO EMPLOYEES IN ANY OF THE DEPARTMENTS. NO GUARDS OR SENSORS AT EITHER ONE OF THE MALL ENTRANCES. I questioned the lady at the register, and she told us that all of this was a CORPORATE DECISION!!! It sounds like they're on a fast track to going out of business ?
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January 2024 by Letonia Moore
I love shopping at this store. I can always find great deals.
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January 2024 by Angela Ford
Didnt have what we was looking for. Couldnt use the bathroom
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January 2024 by Sorto Jairo
Good store
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January 2024 by Quentin Gilmore
The JCpenney was great I visit 2 Weeks ago
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January 2024 by Corinne Greeson
2nd time in last 2 weeks that I went to the jewelry counter in the Winston- Salem store & received no help from a salesperson. Last time, I waited 15 min for 1 of the 2 salespersons to help me after acknowledging my presence, but I apparently was waiting at the wrong counter & other customers who arrived after me were waited on at different counters. Finally left & came back 30 minutes later, same problem. Left again & 3rd time through, no salespersons at all. This 2nd trip to JCP...no salespersons in the jewelry department. Again. JCP should either hire enough people to work their counters, or not HAVE so many separate jewelry areas if unable to find help, or hey, here's a simple solution... have an electronic keypad for sign in for assistance so that 10 year repeat customers don't walk away frustrated.
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January 2024 by J43H4UN TU7N3R
I just walked through there I don't even buy anything.
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January 2024 by Jesus Rodriguez Bustos
In singing there is everything
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January 2024 by Icesis Nwafor
Great customer service and very nice employees, would recommend taking pictures here !!
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January 2024 by Brittany Adkins
Great customer service
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December 2023 by Ashleigh George
If i could give it a negative I would! I ordered a ring October 18th and was told 3 weeks for it to be resized and sent back, we’re 10 days away from DECEMBER 18th and no one can tell me where my ring is! Lesson learned if you get a ring from here and need it resized don’t let them do it! I’ll never make that mistake again and the customer service is GARBAGE! The 5 times I’ve called about it I’ve never talked to the same person nor have they called me back when they said they would and they have all been rude as can be! Obviously there is a reason macys and sears went out of business and if it wasn’t for them being in the middle of the mall they would be closed down to!
