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January 2024 by Garrett Simmons
Stand up Jimmys. You always know what you’re getting at this establishment. But this one in particular is off the charts with vibes and customer service. Just get over to this JJs and call it a day.
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January 2024 by Christopher Beard
After banning Jimmy Johns at Hans Mall I decided on giving this location a try. I have been here a few times and they serve way better sandwiches. Tylisha was the employee who made my sandwich and I just had to go offer my compliments to her. I told her she needed to go to the Hans Mall Jimmy Johns location and teach them how to make a sandwich. Next time I dine at Jimmy John's I hope and pray Tylisha is working.
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January 2024 by Candy Beard
THIS IS ACTUALLY A REVIEW FOR THE 237 SOUTH STRATFORD RD. LOCATION. I typed in that address but for some odd reason, the other location came up, but here goes:The young girl who was working on 01/01/24 when we ate here was SUPURB! Her name is Tylisha and our sandwiches were amazing and she had a great attitude. She could honestly go to the Hanes Mall location and teach those guys a thing or two about making a great sub! My son & I both agreed that these were the very BEST JJ subs we have ever eaten and we have been dinning at JJ for 4 years!We had actually planned to ban Jimmy Johns after our last visit to the Hanes Mall location (closest to where we live) because the last several times we ate at the Hanes Mall location, our subs were very skimpy and definitely NOT worth the money they charge. But on New Years day, I broke the news to my son that I had received a cancer diagnosis. He knew I was very down and needed cheering up. Well, Jimmy Johns is the ONLY fast food restaurant I will even eat at, because I think all the rest suck, so he wanted to cheer me up by taking me to JJ for dinner. So we decided to give it another try but only if we drove to the 237 S. Stratford Rd location and we were very happy that we did. Great job young lady. It's about time we got a sub that was actually worth the high cost of the meal. I no longer felt like we were just eating a lettuce sub!Additionally, the music at the Hanes Mall is always too loud and they keep it too cold in there. At the 237 South Stratford Rd location, the atmosphere was incredibly relaxing and quiet and warm! It had everything we needed to make it a great dinner.
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December 2023 by Monique Wilder
Ate here over the weekend! Order two sandwiches. Was told that the only had enough bread left to make 6 sandwiches. Wish I would have just left. Got home to eat my sandwich and the bread was hard and dried out. Very disappointed. Service was as dry as the bread unfortunately. Only one person working.
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October 2023 by Laura R.
Solid 3. A few things I appreciate about Jimmy John's which is why I even go here still is the curbside service and the veggie sandwich. If more restaurants did curbside I would go there instead but I don't know anyone else that does. I rarely eat fast food but still want to option to not get out of my car because getting a baby in and out of a carseat to pick up food is very inconvenient, especially if they are sleeping. So Jimmy John's seems to be my only option right now. And they are super FAST! Also sometimes I don't want meat. I eat it almost every day and just want a break, so the veggie sandwich meets that need and is delicious. Some of their sides (which I don't get unless there is a promotion) really disappoint. I tried their cookies a few times and their new fudge brownie which was so bad I couldn't even finish it. These items come prepackaged. The brownie was so dry it tasted expired but it wasn't. Definitely not fudge like in any capacity and wasn't even sweet. Cookies can be hard too, not chewy, which is also a fail. I wouldn't pay for these items and don't plan to get the brownie ever again. I know it's a fast food sandwich place so don't really have high expectations but I would choose their sandwich over Subway or Jersey Mikes. Also, I've tried their turkey sandwich from here before and unfortunately it wasn't fresh so I just plan to do veggies sandwiches here on out.
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September 2023 by Jeanna D.
3 pickle and tomato slices on the whole sandwich. Yikes.
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August 2023 by Harlequin carter (TannerCarterUSA)
8/10/23 evening shift made the perfect sub. 10/10 best Jimmy John's in the city
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July 2023 by John Perry
Loved being disrespected by an overweight cashier today (7/9).
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May 2023 by Melisa Nicole
I was excited to try Jimmy Johns for the first time and was highly highly disappointed. I ordered online bc there was a deal for a 8in for 3.99 , I specified that I wanted extra onion , I even clicked “extra onion “ and I even made a note on the order for “lots of onions “ I get home and find there my sub has a normal amount of onions , it doesn’t even look like “extra” , the bread as hard as a rock. I’ve heard people say JJ is overrated and it’s sad to say it’s true.
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April 2023 by Sarah Turbeville
BEST customer service- hands down! I frequent here for lunch since I work next door and it’s nothing but all smile as soon as you walk in! Food is always fresh and delicious and the employees deserve every single bit of praise they can get!
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April 2023 by Amanda C
The guys that work at this location are amazing, they always go above and beyond! I just want to say thank you for all of your hard work. ?
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April 2023 by K Williams
I ordered here & was told the driver would be leaving in 5 mins I'm at a hospital so I walked down in 3 minutes waited downstairs for about 20 minutes. Driver calls me tells me he will be pulling up in 3 minutes ? I'm unsure with why they keep throwing the number 3 out. Driver pulls up makes absolutely no attempt to get out the car. Rolled his window down & handed me my food. Great customer service right there. None of the condiment packers are in the bag and we got two napkins. I almost ordered from Jersey Mikes my usual but I tried this place out. I know better next time to go with my first decision. Do better on the customer service it matters. So when you forget things customer will improvise and not be mad.
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February 2023 by Shereen Raucci
I ordered 2 subs last evening and both were horrible. The bread was bland, a tiny bit of meat and the veggies were awful. Overpriced and horrible. I will never order from them again
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February 2023 by letisaw2023
Just left Jimmy John's on Reynolda and the person with green hair customer service was awful. The window kept opening while I was waiting on my food she cursed the whole time while talking to other employees. On top of sweeping the floor while another co worker was preparing my sandwich. WhichI thought was not so nice. She showed no professionalism. I know these places need help but please teach them customer service. Although the food be good the poor customer service takes away from that for me. So I just wasted $11.
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January 2023 by Sophia Henning
Amazing service and vary polite workers they made my food as fast as possible and got the order right. Super happy with my order.