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April 2024 by Nates1stop aka idpfs
Clean store however serving your customers brittle bread REALLY! I’ve had enough do better the cashier and the other team members was respectful and professional to say the least but hard bread come on
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December 2023 by Brian Hunt
After my order was delivered to the wrong address, the store manager offered to have the delivery driver attempt to retrieve food that had been sitting on a stranger's doorstep for at least 30 minutes. I'm pretty certain this is a violation of NC food health code, so I am looking into filing a complaint with NCDHHS. This order included food intended for one of my children -- I don't know what reasonable person would feed their kids food that had been left sitting unattended at a complete stranger's house.It is entirely unacceptable and revolting that I had to ask the manager to either remake the food or issue a refund. On top of that, the manager initially refused to believe that his driver had delivered to the wrong house, insisting that I had entered the wrong address online. Ultimately, the manager refused to remake the order and stated that he would refund the order.After this experience, I do not trust ordering food from this Jimmy John's location.
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December 2023 by BOB Lester
I ordered a tuna sub and asked for Extra tuna at least 2 or 3 times. When I returned back home, I opened the wrapper and the sandwich Barely had any tuna within it. This is NOT what I ordered and added an extra tip too which is a rip off. Not pleased with this experience at all.
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December 2023 by Christopher Beard
So when I first started eating at Jimmy John's I lived in Indiana. I have loved Jimmy John's from day one. Now living in North Carolina I have to say that today's visit (December 10th) was my last.I've been noticing more and more how skimpy the ingredients to my favorite sandwich (spicy east Coast sub) has been. But today was the last straw.I got my sandwich and for a sandwich that was always twice as thick as my mom's who always got the veggie sub and mine came with loads of meat was now equal in size.I think if your going to shrink the topping you should charge less. I pay good money for Jimmy John's and I don't think it's right to give less and less for the same price.My sandwich used to be so packed I'd have to stop eating to re ensemble my sandwich but not anymore.So I guess I'll now be making subs at home. I always chose Jimmy John's because I love your bread but I'm not paying $13 for bread and skimpy toppings.
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December 2023 by Erica Stryker
I called for a delivery order at 2 pm and they sent their delivery driver home early so they wouldn’t deliver. Bad service. Why would have a restaurant that delivers and no one to deliver. Shouldn’t the manger be the one to do what they need to do to offer good customer service. Bad job Jimmy John’s.
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October 2023 by Austin Monk
Terrible. Over 1 hour for delivery 1.5 miles from the store, when on the phone trying to figure out what happened I was hung up on by the person who answered.
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September 2023 by Michael Meadows
I work in Hanes mall and love the sandwiches, but I am beyond sick and tired of this restaurant not getting my order right.They left out the mustard, mayo packs on the side, Jimmy peppers, tomato, and ranch seasoning!The Sandwich is always great but why is the staff not able to be consistent? I rarely complain but I’m sick ant tired of having my order being incorrect!
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August 2023 by Michael Boyd
Quick in and quick out. The sandwiches are made pretty quick. Nice location.
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April 2023 by Tammy Kendall
We dined in, it was very cold inside, the music was too loud we had a hard time hearing each other talk. We took our Subs out to our vehicle and ate.
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April 2023 by Mary Kathryn Vincent
Thank you Zack and staff for bringing food to my place of business that was on lockdown during the Forsyth tech lockdown due to potential shooting. You all were gracious patient and kind.
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February 2023 by sixgunkitty
Needed just a sandwich quick and delivered. They did it! I was staying at a nearby hotel and even though they only had one delivery person l had my food in less than 30 minutes. Excellent customer service.
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January 2023 by Drew Dunfee
Purchased the spicy Italian sub and spent the whole day hurling due to food poisoning. Do not plan on ordering there again.
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September 2022 by Sierra Caple
I love this JJ location! I placed an order online today and got it in less than 10 minutes! They are always fast and the food is good. Never disappoint when I order for lunch!
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September 2022 by Chris Newtown
Went in at 940 the doors were open but there were no staff.
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September 2022 by Danielle Boone
This order was a curbside order that was prepaid. 30 minutes after checking in our order was brought out & the entire order was WRONG. The reciept on the bag confirmed it was the correct order, but both sandwiches were missing the ingredients actually requested and had ingredients that weren't requested on the order. So on top of having to wait 30 minutes for my order it wasn't even right. Extremely dissatisfied in every aspect of this experience.