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February 2024 by AMANDA WHITTINGTON
Nice folks behind the counter. Very helpful, very knowledgeable. Sometimes there is a line but they move quickly. Never had to wait long and if there was a wait they let me know I could come back and pick it up instead of wasting time waiting.
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November 2023 by adam studebaker
Excellent customer service, by far the best prices and support compared to their competitors. They have a box truck with same day drivery. To me this is a game changer for HVAC service and installation businesses.
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October 2023 by Elijah Ploshnik
Great johnstone location! Dale helped me out and even helped bring my things to my van. Quick and easy get in and get out. Would recommend.
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December 2021 by Richie Teague
Rude rude rude!! Called about 6in flex was asked if I had a account I said no the employee was quick to say no.then when I asked the employee if it made a difference he said I would have to spend$50000 dollars to get flex.thats just crazy. First johnstones I been to and had issues. Ill just go to Ferguson hvac from now on.
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November 2021 by Allison Hutchins
I attended one of their training courses today. The instructor (like all the Johnstone employees I’ve met so far) was super friendly and helpful!
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September 2021 by Chris Whtimire
Just paid 440 for 30 LBS of 134a, was told that this is the new normal price because of covid, $120 a year and half ago. Left store after buying started calling around found out I was robbed by Johnstone. Every other company I called was 200 cheaper? So it did go up but you doubled the price of what it went up? This is wrong will never buy from you again.
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October 2020 by Tino Ramirez
Friendly and Knowledgeable staff. My experiences dealing with Justin Gilley Hutchins has always been pleasant. Just ask for him he is awesome.
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July 2020 by Bolt Fryar
Me and my gf kelly having a great day at tanglewood!
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July 2020 by Sam Markle
Always ha e what I need
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January 2020 by Josh Flynn
No issues here at all. Great selection and friendly staff
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January 2020 by Cranford's Refrigeration,LLC
Awesome Customer service
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December 2019 by Lance Jackson
Needed a mtr special order, called down and talked to 2 different people, finally went there a day later and it was like starting over, finally got the part 4 days later. I rec you go to RE Michels!
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November 2019 by Jessie Monahan
Don’t call unless your a license contractor they won’t sell to you. No customer service!
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December 2018 by Mark Z
Only sells to license contractors and not the public!!! Needed a 20$ part for my Air Handler and didn't want to wait for it to be shipped from a online vendor or overpay a hvac company to replace it!!! Their reasoning for not selling to the public was due to "liabilities" in which they couldn't give me a valid reason or example to why they are liable... They could of helped out a local but instead forced me to buy online.
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December 2016 by Chicken Leg Macaroni
Great customer service! Polite and professional.
