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March 2024 by Michael Mclaurin
The store in Wilmington NC is absolutely terrible. Customer service is non existent. My last visit was one employee in store working while four other employees sitting on sidewalk outside the entrance smoking! I used to visit Krispy Kreme a lot but now I could care less if they closed. There are many pastry and donuts shops around Wilmington that are so much better! Not a fan of Krispy Kreme anymore!
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March 2024 by Rudy Croome
I ask them for discount due plain doubt no stock due broke machine so well I asked for manager to give discount but the manager don’t give me so well no luck so told them I will call headquarters
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March 2024 by A Wanderer
I remember when Krispy Kreme was THE donut place to go. Now the donuts are stale or greasy. No longer the melt in your mouth experience of old. Sadly, by the looks of NO corporate responses, nobody cares.
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March 2024 by Team Red
Krispy Kreme in Gastonia NC is horrible. The drive thru is broke, always has a sign that says no glazed the chocolate glazed was disgusting I have a pic to prove it.
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February 2024 by Kathy Taboada
Called today because the Krispy Kreme in Lincoln NE is never opened but the employees sit in the dining room getting paid call Corporate and they don't care will just have to find a new donut place. To top it off they sent me a coupon for a free dozen donuts. When would I use that since they are hardly ever open
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February 2024 by A. Dill
Krispy Kreme, what is going on? You have the best donuts and you are ruining your reputation with some employees that could care less. My husband has gone to the Krispy Kreme on Patton Avenue in Asheville, NC and they never honor the Hot donut sign and the hours that are posted. There is always an excuse that someone was late coming in or they just ran out. What is the deal?Send someone from corporate, if anyone cares, and clean up. DO SOMETHING!
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February 2024 by Quinton Compton
We miss Krispy Kreme in Independence Mo .I wish it was in Independence Center area in Independence Missouri.
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January 2024 by Mary Angela Killian (Angie)
I buy my donuts at the Gastonia North Carolina location located on Franklin Boulevard. Service was terrible. The donuts are terrible. Sometimes they are not shaped right and they don’t put enough lemon or cream inside of the donuts and they never have specialty donuts. I don’t know what the problem is if it’s poor management or what ? , but we went the other day with that we would try again. The donuts were smaller. A couple of them were shaped weird. The girl at the window wasn’t very friendly act like she hated her job. When we asked for napkins, she let me know they didn’t have any of that blew me Away too .. needless to say, we won’t be going back
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January 2024 by Brittany Honeycutt
Gastonia, NC location is TRASH. It is dirty,they never have doughnuts, Management is TRASH, Employees are TRASH. Close the location or do better!!
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January 2024 by Burton Timmons
Krispy: if sales have fallen,Look at 15.00 plusa dozen . We feel you are ripping us off. Not buying any more. Wallmart has great doughnut half the price. PUBLICS IS GREAT ALSO HALF THE PRICE
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December 2023 by sharon novik
I just came back from the Krispy Kreme Location at Concord Mill and every doughnut I asked for they were out. No Bavarian Cream, Custard Filled, Cake Batter, Santa Belly, Lemon Filled. So disappointed. The store looked dirty on the inside. Gentle Men told me he did not have change for a $20.00 very disappointing will not go back there.
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December 2023 by Jeff Pricer
This is not the first time that I have had horrible service over at the one on Wyoming Northeast in Albuquerque, New Mexico. Every time I go there probably the last five times. Horrible customer service. They're always out of the glazed donuts if you can believe that. And I called the other Krispy Kreme where they get their donuts and they said they never order enough and that's ridiculous. That's just poor management and they should really be concerned that their employees there every time I go in there talking on their phone texting and they don't care about their customers at all. Terrible customer service and I'm going to call the corporate headquarters to see if they actually care About what's going on in their store????!!!
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December 2023 by George
I can absolutely see why you people are only about 2.2 out of 5 stars!! for customer service. Just called and it takes almost 5 minutes just to go through your stupid automated phone service then on hold for a few minutes after that. Still never talked to anybody. Very very disappointing!!
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November 2023 by Scott Champion
I refuse to ever pay $15.86 for a dozen glazed donuts again. I will no longer buy donuts from Krispy Kreme again.
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November 2023 by Chicha
PEOPLE? AMERICANS? DONT GIVE KRISPY KREME NEGATIVE REVIEWS.IF YOU HAVE DEALINGS WITH RUDE OR INSUFFICIENT EMPLOYEES.....?WHO DOESNT???DO YOU REALIZE HOW HARD IT IS TO JUST FIND WARM BODIES TO WORK?WE ARE SCRAPING THE BOTTOM OF THE BARREL!WOULD YOU RATHER KK NOT BE THERE AT ALL?KK IS AWESOME! BEST DONUTS SINCE ADAM AND EVE!! COME ONNOW.....CALL THE STORE FOR EMPLOYEE PROBLEMS.WE NEED KK!! THEY ARE THE LIGHT ON CLOUDY DAYS!THEY ARE THE THRILL WHEN THERE IS A NEW DONUT ORWHEN THE FAMILY MAKES A LATE RUN BECAUSE NO ONE WANTSKARAOKE TO END.KRISPY KREME IS THE BEST!! I HOPE ONE DAY THEY WILL GIVE US A STOREIN EASLEY SC. RIGHT NEXT TO CLEMSON UNIVERSITY!!DONUTS FOR AT THE GAME OR AT HOME!!YALL HAVE BEEN APART OF SOME GREAT MEMORIES.Thank you : )
