-
June 2023 by Ariel Pickinpaugh
Horrible experience, I have been trying to get a loan through them for almost 2 weeks now. everytime u call it’s someone different and none of them know what is going on or who their other people are. They NEVER call you back even if you leave 7+ voicemails and they tell u to reach them by email which they never answer either. over all horrible customer service do not recommend
-
September 2022 by S G
They don’t care how much money you put into your account, but they care about how much money you take out. This place is a joke.
-
July 2022 by Elia Ortiz
Wait time is ridiculous, tellers have no urgency to assist their customers. ID is not required when providing customer’s information, wow.
-
June 2022 by Kayla Sanchez Noyola
I am a black woman and they didn't want to attend me . They are very racist . I was in line but they let some Hispanic's who were in line after me go first .
-
November 2021 by Anahi Bello
(Translated by Google) We went to get the ITIN with my husband, the lady had a terrible attutide & the other lady did not even say they have a very heavy vibe, she just leaves my child's shoes on the table for a few seconds when she tells me to remove them from there as if I was going to leave them there, it shows that she is not a mother & and she just got upset xk one asked questions xk both answered with a bitter face(Original)Fuimos a sacar el ITIN con mi esposo, la señorita tenia una pesima attutide & la otra señora ni se diga tienen una vibra bien pesada, solo deja los zapatos de mi niño unos segundo en la mesita cuando me dice que los quite de ahi como si ahi los fuera a dejar, se nota que no es madre & y se molestaba nomas xk uno acia preguntas xk contestaba con una cara de amargadas las dos
-
July 2021 by Elsa Rodriguez
(Translated by Google) I went to make a payment, and the cashiers were, by the way, it was one, I did not know how to take my payment because the drivers went to eat together and she had no idea what to do to take a payment, , they are a shame…(Original)Fui hacer un pago, y las cajeras k estaban k por cierto era una, no sabia cómo tomar mi pago porque los manejantes se fueron a comer juntos y ella no tenía ni la mayor idea de lo k se tenía k hacer para tomar un pago,, son una vergüenza…
-
May 2021 by Dudu Rameriz
I went to go thereto open a new business account, and when I parked i noticed a red Toyota parked with the passenger door open, and it smelled like Marijuana coming from it, I thought nothing of it, until I seen a guy and a girl in the car and I made eye contact with the guy and he was pulling his pants up... I thought couldn't people find a better place to get high and fool around. Thr girl tried to hide her face, but noticed when I went inside to open the account the girl came in a short time after. She worked there, I was still waiting and decided there is no way I want someone that is probably high at work to know anything about my business.
-
July 2020 by Roberto Sanchez
(Translated by Google) What requirements are needed to obtain a loan?(Original)Qué requisitos se necesitan para obtener un préstamo?
-
December 2019 by oscarberraco
Excellent service and help people that nobody wants to help, like always, when some body is unhappy go straight to put bad reviews, I know a lot of people who do business with Latino including myself and very happy not issues. They have some rules and guide lines that they have to follow to help the customer if you don't meet those requirements like any other bank definitely they can't help you.
-
October 2019 by Dulce Almanza
(Translated by Google) I like it because they don't charge much in the month
-
September 2019 by Reina Ortiz
(Translated by Google) I would like them to have the option to deposit via mobil. It would be great for people who don't have time to go directly to the bank.
-
January 2019 by Jennifer Gonzales
This bank is terrible. They try to charge you amounts that you don’t even owe, They don’t update you about your case or anything going on, apparently they must not know what follow up calls are. When you call to find out any updates the employees do not answer your questions correctly. Maria in specific doesn’t know what she’s doing. You come in to speak in person & they take forever to help you, i waited about 3 hours to ask a few questions. These people are supposed to help the Latin community but truly they don’t do anything but try to screw us.
-
December 2018 by Jen A. Gonzales
This bank is terrible. They try to charge you amounts that you don't even owe, They don't update you about your case or anything going on, apparently they must not know what follow up calls are. When you call to find out any updates the employees do not answer your questions correctly. Maria in specific doesn't know what she's doing. You come in to speak in person & they take forever to help you, i waited about 3 hours to ask a few questions. These people are supposed to help the Latin community but truly they don't do anything but try to screw us.
-
August 2018 by Jennifer Jaramillo
Elmer is the best! He always makes my visits very pleasant. I love him!
-
May 2018 by Marilu Diaz
Muy buena la atencií³n y ayudan en todas las dudas
