LensCrafters is a renowned provider of quality eyecare services, offering comprehensive eye exams, a wide range of premium lens solutions, and a diverse selection of designer eyewear brands. The company is dedicated to ensuring customers always see their best. LensCrafters accepts most vision insurance plans, including Aetna, EyeMed, Humana, United Healthcare Vision, and Davis Vision by Versant Health, making it accessible to a wide range of customers. The staff at LensCrafters are consistently praised for their friendliness, helpfulness, and attentiveness. Customers have reported feeling cared for and appreciated, with staff members going above and beyond to provide an exceptional shopping experience. Customers have highlighted the short wait times and the staff's ability to listen to their needs and recommend suitable options. The company's commitment to customer satisfaction is evident in the positive reviews, with many customers expressing their satisfaction and willingness to recommend LensCrafters to family and friends.
Melissa is always great. From the purchase to maintenance on my glasses she is patient, courteous and knowledgeable. Stopped in, didn't realize it was 30 minutes before closing and she didn't rush me. Thanks.
September 2025
My experience at LensCrafters at Hanes Mall was nothing short of amazing. Alicia was outstanding. She took the time to listen and then show glasses that met the criteria I had mentioned. Alicia was very friendly, extremely helpful and knowledgeable. I ordered my Ray Bans and am looking forward to wearing them,
September 2025
I had a wonderful experience at LensCrafters! Alicia was so friendly, attentive, and helpful throughout the whole process. She made it quick and easy for me to get my glasses and even helped me purchase two pairs. Her excellent customer service made everything smooth and stress-free. Highly recommend asking for Alicia—she’s... read full comment
