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December 2023 by Joel Avalos
excellent customer service.
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December 2023 by Bernice Pelaez
Went in today to get some info to switch over. Employee was nice and knowledgeable. Good customer service!
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December 2023 by Angel Baby
Best place to go for good phone & customer service lady was very nice and helped me in every way possible love it
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September 2023 by M Tarawneh
Thank youExcellent services
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March 2023 by Abdullah Nemer
Very good deals always and nice people
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May 2022 by Kevin Oakley
Won't answer the phone. Called several times. Walked in and the girl behind the desk was just socializing with people. Didn't ask once if I needed help with anything. A male employee walked in, saw me waiting, didn't say a word just disappeared into the back. What kind of dump us this place?
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September 2021 by golden71 23
At this location the the lady that worked for metro she was sitting and watching a movie on her phone she paused it and then told me she couldn't help us at that location because we got our phone at a different metro location. She was the laziest person ever. I only gave them the 1 star so I could leave a comment.
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May 2021 by Kasey Kollman
12:15 Not open yet on sunday..
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March 2021 by Kat Thompson
I walked in the store at 11:40am and the guy behind the counter had a nasty attitude towards me because I wanted to return a phone that I purchased 6 days ago and the fact that I factory reset it like the receipt said... instead of helping me with my problem he constantly kept with his attitude even after calling his boss on the phone... now I'm stuck with a phone I hate and a ruined day because of his sorry customer service and I've been in customer service for 25 years...I will never go back to this store and I don't know if I want to stay with metropcs period after that.
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March 2021 by Hugo Rivera
Andi was awesome
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March 2021 by Khaliq Ibn Dowell
Customer service was excellent. Probably the most pleasant phone company conversation I've ever experienced. Helpful enough for me to actually leave a review
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March 2021 by Official Prodigy
come on in they have the best deals in all of Winston Salem they also have very knowledge employees that will give you a bang for your buck
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February 2021 by Samantha Iglesias
This store is the best!I went in there already upset from being up charged by other stores, until I came to this one !That rep Andi WILL HELP YOU.He explained everything thoroughly and gave me everything I WANTED without the extra stuff.That guy knows what he’s talking about.If y’all go anywhere else you won’t be as happy than if you get your phone here.
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February 2021 by Kerey Damien Dowell
Customer service was excellent. Probably the most pleasant phone company conversation I've ever experienced. Helpful enough for me to actually leave a review
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February 2021 by Omri Perez
Andi was very nice and professional. One of the best experiences I've had when looking for a new phone.