Michaels is a well-organized craft store offering a wide range of products, including art supplies, fabric, yarn, and party decorations. Customers appreciate the extensive selection and the neat, clean environment of the store. Many enjoy the friendly and helpful staff, with specific mentions of a kind manager and dedicated employees who assist with special requests, like framing. Although some reviews note that the store is understaffed, the employees still provide good service and meet customer needs. The store is also recognized for its price-matching policy, making it easier for shoppers to find what they need at a fair price. Overall, Michaels is a great destination for creativity, DIY projects, and party planning.
Destiny at the custom framing counter was amazing!!! She was so nice and helpful it was a wonderful experience being able to create our frame with her. She also was so knowledgeable and really helped us make the perfect frame. All her tips and guidelines were greatly appreciated!!
August 2026
Needed some last minute sublimation mugs and they put them on hold for me and my day was saved! Great customer service and reliability.
August 2026
I didn't purchase anything, so I can't comment on the interaction with the employees I noticed the shelves weren't as full of products as they have been in the past.
