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February 2024 by Paul Douglas
I just had a very pleasant experience Tasha who is a manager in training was so great she was very helpful very timely cater to our needs and the atmosphere was just exquisite. I enjoyed myself very much well I just waited to die with the smooth soothing sounds of a style jazz Louisiana band playied in the background. This was a real taste of. I will save myself I will be back.
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February 2024 by Donna B.
(4:30 on 2/1/24) Horrible service as far as management is concerned...well he wasn concerned, at least. Bought food took it back in because I refuse to pay for a chicken thigh that is the same size as a tiny chicken leg. How these pieces got past quality control is beyond me. According to the manager "We don't cut the chicken, we just sell it". All while having better looking chicken sitting on the rack. I guess I got chosen for the baby pieces today.SN: When I went in the manager (he needs a new job) was sitting in the lobby having a pow wow with two other men while a man was washing cars with the pressure washer two cars over from me. I would expect this on the other side of town.Sad that I had to go to the "other" side of town to get the more decent chicken pieces. I live in Clemmons and shouldn't have to drive all the way to East Winston just for decent food from the same company. I see why this one has a 2.9 rating.
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January 2024 by Damon Tomchick
Still relatively new store, and it showed. Service was a bit slow, and employees seemed to be inexperienced. All that aside, I love Popeyes, and Popeyes is the best chicken!
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January 2024 by Jessica Jane
This is probably the saddest chicken tenders I've ever been given, if you can even call them that. We were told to pull up and waited for about 30 minutes for our order in the parking lot, while cars came and went through the drive through. When we got our order, we were told that we should try to show up a little earlier next time, even though we were there over an hour before closing. We didn't get our mashed potatoes, our chicken wasn't spicy, we didnt get sauces or our biscuits, and the chicken tenders- ?. It's not hard to say you're out of something so the customers time won't be wasted.
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January 2024 by Cynthia Williams
Chicken is the best. Love the Mac and cheese as well.
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January 2024 by Lee Fulk
I've been to several Popeyes but the one in Winston Salem is by far the best. The food is always fresh and hot and the people that work here go above and beyond when it comes to great customer service. I'll definitely stop here when I'm in Winston Salem.
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January 2024 by abby stocks
sweet n spicy wings is so addicting! first time to dine in WS for a fast food here crew have always have a smile, will be coming back!
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January 2024 by Amy Hunter
Waited over 20 minutes for food in drive through. Was not given any indication there would be any wait when placing order. Then they got the order wrong, cold food and no napkins or utensils. Horrible
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December 2023 by Juss T.
Customer service was horrible. My order was entered incorrectly and when I informed the cashier she was rude. Then the manager was extremely rude and would only correct part of my order and said she wouldn't correct the whole order because she was short staff. That did not make any sense. I do not recommend this location.
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December 2023 by Abby Stripling
Go through the drive thru, could barely let the person know what I wanted to eat, they kept asking is that it!!! Super rude and very rushy. I get they’re sort staffed but don’t talk to me that way!!!
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December 2023 by Ebonee Fisher
I stopped by this location after work and order a 3 piece mild vox wit mac&cheese fries a mango lemonade and two apples pies... needles to say the chicken wasn't hot and my apple pies are old and hard with no filling in the inside over been calling this location for the past hour and ots going straight to voicemail I live 20 minutes away from this location and can't make it back out tonight.. awful we work to hard for our money to get trash food like this ..
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December 2023 by Natasha Moore
Went there today for lunch, I ordered the 3 piece white meat and received 1 breast and 2 thighs. Last I checked thighs were dark meat. I added on some popcorn that were so dry, I'm sure it was leftover from yesterday.
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December 2023 by John Elliott
The mashed potatoes were hot and tasty. Unfortunately, that was the only good thing about the entire experience. I love Popeyes don’t get me wrong it’s just the one here on Stratford is like the lord of the flies or something in there. I still don’t understand why you would even open a new restaurant if you’re just going to let it go down the drain. The chicken nuggets were cold no warmth whatsoever. So much so I was worried about bacteria growing on them because I felt like they had been sitting there a very long time. I bit into the biscuit and oil literally dripped down my chin. I thought I was crazy so I squeezed the biscuit and I bet I got a quarter cup of oil in my chicken box from it. I don’t know if they were so dry and old they thought they could just soak them in oil to rehydrate them or something. You would be better off going to the grocery store and getting a banquet fried chicken TV dinner then eating this garbage.
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December 2023 by Garrett Ferrell
The lady at the drive thru had an attitude with myself and family for no reason. Rushing me through every step of ordering.Out of lemonade and offered to up charge me to premium lemonade. Me- “No thank you, can I get a sprite?”Drive thru- “We out of that. So Coke?”They forgot a biscuit I ordered and our food was cold.They threw my fries in the bottom of the bag loose.We didn’t get the spicy sandwiches we ordered, got classic instead.First time at Popeyes, never again.
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December 2023 by Todd L
The peole here was very nice. The food was wonderful and the chicken sandwich was the best I have ever had. Also I got a lot of fries and the were good! Please keep up the good work at this location. I know fast food work is hard and I thank you all for a great