-
January 2024 by Shandi Cabral
The employee was VERY helpful, I desperately needed my car cleaned, I was heavily blessed this year and am able to provide a close relative with her first car! This employee went above customer service and made sure that I left with this car looking and smelling fresh! I can’t wait to see the look on my family’s face when I arrive with a nice clean car with a bow on top! Thank you zips!!
-
January 2024 by DIASISS
This place is HORRIBLE, inexperienced people who obviously don’t know or care how to maintain their machines literally TORE off 2 of my mirrors and blasted some of the paint off my car, then said my car is too old to repair. Conclusion, stay away from this ratchet unprofessional and poorly maintained wash. Not worth the cheap price.
-
December 2023 by Emmy
This place STOLE my information after I repeated told them I did not want a membership, the manager of the store personally came out and misled me. I told her repeatedly I did not want a membership and she did not respect that. I was just charged for a full membership, 45 a month!I went into the store to deal with this and the worker there Gerald, said he couldn’t help me but would leave notes one what had happened. From what I understand this happens a lot to people. Happened to my friend too. I gave this woman a big fat no and did not fill out the clip board. But she still signed me up with my card. I was told my account has no info on it bc she literally had nothing to go off of.I will be exploring my legal options for the theft and contacting the BBB
-
December 2023 by Ruff Cutt
Lillian and Nick are definitely hard workers! They definitely make sure we have good clean rags and the vacuum stay working! I recommend this location period! Do trust
-
December 2023 by Lori Gee
I was at the Clemmons, NC location on Sat. 12/16.. They spot pulled in to, neither vacuum worked. I tested the one next to me. It worked. I moved spots & only 1 of the 2 vacuums worked. It’s SO frustrating.Everytime I go to the either the Clemmons or Hanes Mall Blvd. location something isn’t working. The wash is TERRIBLE at the Hanes Mall location.Zips has no problem raising our membership prices. How about making sure everything is in working order.
-
December 2023 by Lori Jones
Today was the last time I go to this car wash the price has been raised from $10 to $12 and now there is no water sprayed on your car before you enter like they used to. My car was not cleaned today when it came out. Very disappointing I have been going here for a long time.
-
November 2023 by Harold
Every time I come through, there's Lilian with her amazing smile waving me into the carwash. No matter how hot or cold it is outside, she's got her smile on for the customers. Since she's taken over as manager, the place has come a long way. I try to come once a week to clean my car here, and it always comes out looking great now. I think a lot of that has to do with her as the manager.
-
November 2023 by reggie taylor
Definitely a great car wash! The price is also reasonable. The staff there never makes you wait always there to assist especially “Lillian great worker !!! I highly recommend this car wash
-
October 2023 by Peter McKenzie
Yesterday my car along with two others were damaged in the car wash by the machine. Scratches are all over the side of my car. The manager took pictures and submitted claims for each of us and she closed the car wash to be evaluated. I received a notification today that the claim had been denied by Zipps and that the car wash could not cause damage to my car and that it was an isolated incident. This is a brand new car which is now damaged. STAY AWAY FROM THIS CAR WASH IF YOU DON’T WANT DAMAGE! The manager handled things well but clearly corporate doesn’t want to do what’s right.
-
August 2023 by Jim G.
Well. ZIps employee stated I could get a refund because I cancelled my long held membership within 4 days after the payment. The phone rep stated it had to be within 7 days prior to renewal. The problem with that is how did I know some random terrible people would use my vehicle for target practice antics. Zips couldn't care 1 microbe about my loss of thousands of dollars, they just needed to keep that member money. I realized that Zips had lost quality over a year ago and I should have left at that time. I did sign up at Fins with my other vehicles and I was dragging my feet with Zips on my departure. I get two vehicles unlimited at fins for the same one vehicle price at Zips. Also there is no Zips at the beach but Fins is there. I also appreciate Fins having a mat wash where Zips has none and there vehicle exit is always dirty and slippery. Try Fins and see if you like it. Also when Zips initially opened I put in the claim as they stated for my antennae and they did nothing. I should have just left at that time. Oh well. Its in my rear view now. Go Fins!!
-
July 2023 by Kayla Barnes
Very friendly and attentive staff including the manager Stephanie who went above and beyond for me by spraying off my car mats! Thank you for the care and appreciation you show your customers!
-
July 2023 by Shanica hardy
I had a wonderful experience at the car wash today. The two young men that were there Gab & Gerald made experience even better excellent customer service. Thank youService: Auto detailing
-
July 2023 by Ebony Lynch
Came to Zips because my car sits under a tree in our driveway and there are ALWAYS bugs, spider webs etc on my car….well this morning I had to go out for breakfast and there was a HUGE spider on my driver side door, the scardy cat in me said “climb through the passenger side” and I did (smart) but then on my way to breakfast I realized I’ll have to put the window down for drive thru…..and I didn’t want to look crazy climbing out the passenger side to avoid a bug lol so I came to Zips….I went to roll my window Down to select my wash and ILL BE DANGED IF A BUG IS NOT CHILLIN ON MY WINDOW!! Imagine my disparity lol well what do you know here comes Stephanie (who is ALSO afraid of bugs) came with a microfiber towel and wiped my window so I could wash my car. I was so relieved that I ended up getting a membership…NOW every morning I can climb over the passenger seat and head to Zips.. Great Customer Service Stephanie
-
July 2023 by Tafti S.
half the time something is broken and never get a real clean wash. the pre hand pressure wash is a joke - they only clean on side of the car . apparently too lazy to do the passenger side
-
June 2023 by Tim J.
jay has done a awesome job keeping my car looking good . wheels clean and all . Made my day give that boy a raise