-
February 2024 by Jassy Jas
I don’t agree with some of their rules that they have created over at their location and also hopefully the associate that tried to hit me while I was there there’s no longer working there. He was beyond inappropriate.
-
January 2024 by Mary Williams
Chudney and Austin are awesome! This is the best store in Winston Salem!
-
December 2023 by Kindra Thomas
Matthew was extremely patient and helpful. I was having billing issues and he took the time to contact customer service to amend the error and have my account credited. He was pleasant and knowledgeable and probided me with the best possible outcome.
-
November 2023 by T Bred
This is the best T-Mobile store in Winston. Chudney, the manager, is beyond competent and took care of an issue I had that nobody else seemingly could. And he's got a great team including Chase. These people are patient and smart... Highly recommend these guys!
-
November 2023 by Lynn Henson
We switched 4 phones & Internet from AT&T. We started with Matthew & ended with Pablo. Excellent customer service! Very knowledgeable & patient thankfully. Highly recommend this location & these gentleman.
-
November 2023 by Thoroughbred Auto Brokers
Chase is such a competent Rep.... He was able to spend time with me and solve a problem on my bill that I spent hours on the customer service line and wasn't able to fix. Thanks Chase for making Tmobile Great Again
-
November 2023 by Brent Rottweiler
Walked in and wasn’t greeted, not even an acknowledgement I was in the store.Two employees with a customer and one putting up store posters.I actually don’t hold this against the employees. Poor management and trainingOnce I was greeted, employee was very helpful.
-
October 2023 by Maddie C
Matthew was wonderful, responsive, and so incredibly helpful with assisting with my phone issue. I have never received such wonderful customer service. I can't recommend this store enough! Thank you again!!
-
September 2023 by Geno M
Chudney was very nice, helpful and most of all patient. dealing with multiple customers at a time and still remaining calm is truly a skill. thank you!
-
September 2023 by Jeannette Pozo Valdes
Best customer service we’ve ever received at T-Mobile. Thank you Eli for helping us solve our issues with no cell reception at home. The mini tower booster came in and we’re not dropping calls constantly. Again, your patience & help was outstanding! Jeannette Valdea
-
September 2023 by Theresa
Chudney and his crew at this T-Mobile are excellent! They are very friendly and helpful!
-
September 2023 by Dedrea Guerrero
John at Tmobile in thruway shopping center very thorough, knowledgeable, kind and caring he wouldn’t stop until my problem was resolved!!!!Top Notch service?
-
September 2023 by Shirley Gaither
I needed help with my phone and Eli was a great help to me! Highly recommend Eli! He is the absolute BEST!
-
September 2023 by Hadrian Kirkwood
I don’t regularly take the time to write reviews but when I say John, Austin, Chudney, and Matthew were all PHENOMENAL, I mean it. Professional, knowledgeable, and personable with everyone that walks into the door. Even when they are engaged with a customer they find a way to greet customers and get a quick idea of what service they need. I’ve visited 3 times in the past week to order a new phone, activate the phone, and then buy accessories and I’ve left satisfied each time. Thanks guys!
-
August 2023 by Bryson Shoaf
Best T-mobile ive been to. Customer service was fantastic. Eli that works there took care of us really well
