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January 2024 by Peter Schleh
Brandon could not have been more welcoming,knowledgeable, and provided excellent, personalized service even when many customers were in the store.
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January 2024 by Maritza Soto
I wish were able to purchase but the guy that attended seemed like he wasn't in the mood to sell anything. We went elsewhere
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December 2023 by Ronnie “Gunslinger11B” Smith
Had to order what we we were looking for online but the staff was very friendly and helpful
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November 2023 by Nancy Macfarlane
Big changes for us. We took advantage of the promotion. Got 2 free IPhones…Iwatches….We’ve gone cordless! Now we’re streaming everything. Goodbye AT&T and Direct TV…And the channels we now get…..Wow! Be patient as you make the changes. They certainly will be. Go to the Peters Creek Parkway store. Ask for Eli….JJ….and Sully!!! They’re THE best!!Oh and we’re saving more than $1200 a year!!????
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November 2023 by dhara solanki
Not satisfied with service at all. Person who was attending people was not very helpful. We went there (tmobile on peters creek pkwy)few days ago to port our numbers to get t-mobile services but he just gave number to call customer service and said it will just take 10 min. If it was so why didn't he do it for us. When I asked to if he can do it while we were there and he said we are about to close. It was just 5-5:15 pm. Then right after that same day we went to another t-mobile store on stratford rd through way plaza at 5:30 and they did everything for us without complaining. That's what I call customer service.
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November 2023 by ismail abouzied
Eli and Jan were the best employees I've ever had been with friendly,kind and professional! Couldn't ask for better reps!
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November 2023 by Carmen White
We enjoy this crew! So friendly, and full of excitement! Please, acknowledge Nayirah, Jonathan, & the (Supervisor - Jay - Jay). It would be wonderful...for a a Great promotion be given to them, because of them genuinely caring for customers like myself and husband that have service with you for 15 years. Truly, you want to keep employer's like this team. Thank For Listening. Mr. & Mrs. White..
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September 2023 by Alex S.
Great customer experience and I'll be saving money on my monthly phone bill since I switched from AT&T! Thanks Nai & Eli for the tag-team customer service!
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May 2023 by Brendan Hastings
I would recommend this store. The customer service I got from Eli was excellent. He took his time into setting up my new phone. Will definitely go back if I have future issues with my devices.
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April 2023 by Krush'r Chevelle
Yo juz a note I've wrote n B-hav if MizNai thatShe wuz X'tremely Professional assist'n Me &I Greatly Appreciate her wurk Ethic'z!! Thanx
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March 2023 by Percival DeHart
I had a great experience at T Mobile. Very helpful and experienced staff. Customer service cant be best.
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March 2023 by Spanada Hairston
I want to give a huge thanks to Nai for helping me resolve a problem with my phone. She went up and beyond to make sure I got the credits I deserve.
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March 2023 by anthony ellis jr
Great friendly customer service. very helpful with all questions and concerns
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March 2023 by Beth Quast
Shout out to Eli for great service I received in setting up my new phone!!
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February 2023 by Gregory Smith
Very poor customer service the last two times visiting location. Never a manager on duty . Store is left in the hands of 1 teenager who didn't have the authority to do a exchange for a broken charger .Was told I would have to come back Friday to see manager . I think I will take my business to Verizon.
