The UPS Store #2915 in Winston-Salem provides a variety of services, including expert packing, shipping, printing, document finishing, and notary services. Located in the Reynolda Commons Shopping Center, this locally owned store is committed to customer satisfaction. Many customers appreciate the staff's dedication, noting their willingness to go above and beyond, such as assisting in locating lost documents and providing friendly service. One customer highlighted the efficiency of the staff, particularly a team member named Justin, who is described as friendly and kind. Another staff member, Omni, received praise for her helpfulness in opening doors for customers. However, there have been concerns about the behavior of one employee, noted for having a negative attitude towards certain customers, which has impacted the overall experience for some visitors. Despite this, the majority of feedback emphasizes the great customer service and welcoming environment provided by the team at The UPS Store.
There were three African American females in there, I don’t know their names. But they were super pleasant, greeted me, and smiled. They took care of me quick. This is my second time being warmly greeted by them when I came to the store
August 2026
This store is always very fast and friendly service. They always provide information regarding equipment returns including keeping the receipt for a year.
July 2026
There's an employee who always remembers my name even when it's been months since my last visit.
