-
March 2024 by Bill Koutras
Avoid This UPS Store at All Costs!This UPS Store location is the absolute WORST! If I could give it zero stars, I would. I recently went in to have several items shipped and was met with the most ridiculous and unhelpful service I've ever encountered.Apparently, this store has a policy of refusing to ship items unless they are individually boxed and taped. This is completely absurd,I had various items, some already securely packaged, but the staff insisted I purchase separate boxes and tape for each one before they would accept them. This is not only inconvenient and wasteful, but it's a blatant attempt to nickel and dime customers.The staff member I dealt with was incredibly dismissive and unhelpful. They offered no explanation for this policy and showed zero interest in finding a solution. It felt like they were actively trying to make the process as difficult as possible.I left the store feeling frustrated, angry, and completely ripped off. This is an unacceptable way to treat customers, and I would strongly advise anyone to avoid this particular UPS Store location. There are plenty of other shipping options available, and I urge you to take your business elsewhere.
-
February 2024 by Victoria McFadden
Great customer service! I never have a problem here. Crystal and Chris always go over and beyond for me! They are very good at their work and they always have me in and out fast! Customer service was 10/1000. They were very patient with me and very helpful. & Crystal is Incredible!!!!!!
-
February 2024 by Gloria Thomas-royer
They are friendly they treat customers with respect ask questions and want to help any way they can I enjoy going there and they talk to you and when leaving they have a bless day which is awesome
-
October 2023 by Lily Hawks
This location rocks!Huge shout out to Kash for being so helpful and patient Ik I was a lot dude deserves a raise.
-
October 2023 by Carolina Outdoors Chick
Every time I have come here, the staff are very friendly and professional. I rent a mailbox here, and they bring me my packages as I'm walking in the door, greeting me by name. It's such a joy to receive this superior customer service!
-
September 2023 by Brianna B.
Super quick service and the employee working was incredibly kind. This location is further from my home but I will be coming here in the future!
-
August 2023 by Eric Hamm
I have never taken the time to review a UPS store before, but "V" and his coworkers are amazing and very hard-working! Great attitudes!!!!!
-
July 2023 by Eric Moore
The UPS store staff is friendly with getting a simple sign that we needed. A lot of 'real' sign shops have a minimum amount before they work with you and the UPS store was willing to discuss my project.
-
June 2023 by Ashley K.
I just brought in over 100 lbs of personal shredding after missing 2 community shred events because trucks were full. UPS employee 'V' turned my day around with how helpful he was. V helped me unload my car and set me up with a fresh shred bin. I was there for a while and saw how positive V's interactions were with many customers. UPS is fortunate to have V represent the company. My two cents - V would be an optimal candidate for management. Thanks! Ashley (a happy customer)
-
June 2023 by NAJEE WILSON
The guy that worked 6/9/23(couldn’t get his name) around 5pm, did a wonderful job. Efficient, nice, and provided a great service. I would recommend this UPS over all others in area. P.s please get my guy a new name tag.
-
May 2023 by Katt B.
This UPS location charges more for shipping than anywhere else in town AND will charge you 5$ to print an Amazon return label. UPS stores are all privately owned and this owner must be a greedy and horrible person for charging nearly 5$ for the use of an email service that is completely free to use. I know for a fact that their employees do not get paid nearly enough to deal with that. I don't ever want to be upset at the person at the counter, they should not have to enforce a rule that is blatantly robbing the customer. The price to send an email should not cost more than a whole pad of paper. THE OWNER is a disgrace to every UPS location I have ever been to, and I USED to use this company a lot.
-
March 2023 by David Y.
The young man working at the counter on Wednesday afternoon March the 15th could not have been more responsive and helpful with my admittedly straightforward needs. You would think this would go without saying but in this day and age it must be said.
-
March 2023 by Susan Garcia
I've been using this UPS location for a number of services for over a year now. The staff has never failed to go out of their way to provide excellent, rapid service. I go out of my way to use this location.
-
January 2023 by Brenden Hanes
V helped us do 15-20 returns in a single day that ended up being on 6 different receipts due to our own disorganization pulling up the various Amazon return labels. He was super patient, efficient, and friendly.
-
November 2022 by Ky M
Vanarath was so helpful in finding a box to fit my return product. He also handled the product with great care as it was being boxed. Great customer service from the time I walked through the door. He was actually and break, but he walked back in to help.
