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February 2024 by CANDACE R L Palmer
Benjamin Gregory was Outstanding! He was patient, helpful, and very kind. I was so impressed how he took time to explain everything to me, and if I didn’t understand, he made me feel comfortable explaining it to me again. I would highly recommend my family and my friends calling Benjamin. He is a valuable asset to Cellular Sales and Verizon.
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February 2024 by Evan Morgan
We had the pleasure of working with Parker to upgrade our phones. Not only was he kind and patient, but he made us feel so comfortable and at-ease the entire time. He was knowledgeable, informative, and overall made for an outstanding experience. The phone upgrade was as seamless as we could possibly hope for, AND he helped us find the best deal financially as well. If every Verizon rep were like Parker, we would sincerely look forward to coming back. Huge props to Parker and this Verizon for outstanding customer service.
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January 2024 by Kate Jernigan
Mike at Verizon is outstanding--assisted two older parents with Ipad, phone, and accessories. He is patient, thorough, and our whole family (in various cities in North Carolina) now are returning customers to this Verizon store because of him.
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January 2024 by Claudine Legault
We just exchanged our iPhone for an iPhone 15 at the Robinhood Rd store in Winston Salem. Mike McClain took care of us like we were family. He kept us posted of when the phone would arrive and we were all set up in a brief period of time at the store.. Very few people care the way he does. He is the best. Run there and ask for Mike if you need help.
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January 2024 by Julia Shields
I worked with Benjamin at the robinhood location in NC he got me approved for 4 iPhone 15 phones with my business account he was so helpful I had the best experience with him he was fast a very ,friendly, educational person please go see Benjamin at this location!!!
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December 2023 by Lu Wall
Came to get my phone looked at. Met the manager named Mike and he was simply awesome. So I am leaving with new phone and new IPad. I would recommend him to everyone. Simply amazing guy and very polite.
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December 2023 by Camilla McRae
After spending 2 hours on the phone with Verizon to activate my phone, and being told that they were unable to fix the error, I decided to speak to an associate in person. Wow, I should have just gone to the store in the first place. Thank you Benjamin. You were able to do what 3 people over the phone could not accomplish. All that, and you were patient, kind, and determined to get my phone up and running. It only took a few minutes. Thank you again for your time.
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December 2023 by Michael Kelley
I just have to say that Benjamin Gregory is amazing, I have never been treated better buy ANY sales person. Benjamin is friendly, kind and know his stuff. I have sent business his way because he knows how treat people. If you go to this store ask for him.
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December 2023 by Clyde Cobb
I traded in my Apple 11 phone for an Apple 15 phone today. My associate at the Robinhood Road location was the best possible help. His name was Parker. I am elderly, and he was so personable, and so knowledgeable. He took me through the process with a smile, and I left the store happy as could be, Great job, young man. It was a 5 star experience!!
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December 2023 by Nathan C. Gaylord
Excellent service from Mike and his team at the Robinhood location. They are quick to resolve any issues and handle everything with exceptional professionalism. Highly recommended.
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December 2023 by Ray Schehr
Parker Shumate is and AWESOME rep. He was patient, kind, and was most helpful in setting up my new phone.I returned several times with questions and he answered every one.If I still had my business I would hire him away from Verizon!!!It’s rare to find someone with his qualities in which he actually believes in “the customer comes first” philosophy.Parker will go far in life!!!
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November 2023 by Lynnifreddie
got a great deal on the phone I'm typing this from. customer service was so good I had to question if they weren't just super-salesmen.. they are, a little bit! at the end of the day, im a consumer writing a somewhat salty review on Google maps. Benjamin is a cool guy.
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November 2023 by L Marshall
I stumbled upon Mike McClain by accident and am so delighted that I did. I have several phones on my Verizon account and Mike had been amazing making the process of upgrading phones painless. I drive from Charlotte to be the recipient of his excellent service! Five stars are not enough!!
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November 2023 by Robert Eaton
Purchased an I phone 15 from Alex Joyner Robinhood rd location this morning. Alex gotthe new phone set up for me and even got it synced to my vehicle. Excellent service great experience. Alex might just be a keeper!
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October 2023 by Todd Rhodes
Noah and Benjamin were a pleasure to work with! They took care of getting my 14 pro set up from start to finish. Coming from Boost Mobile to Verizon is definitely worth it with customer service like theirs!