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January 2024 by Marcus Bonaparte
Leslie at the Hanes mall location is the absolute best really helpful and professional. I appreciate her patience and her drive to make me a satisfied customer.
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October 2023 by Destiny Hairston
Jennifer absolutely shines! She went above & beyond to help my mom & me!
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August 2023 by Rhonda Zell
Their items have changed much in ref to size. They were under staffed. The staff that was there was fine. They do tend to push a bit more than I like but I can deal with that. I'll be back but not as impressed as I once was
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March 2023 by Stephanie C.
I spend a lot of money with Victoria's Secret and have for may year plus have a credit card with them. I went to this location today, it takes me 45 minutes to drive here. I had 3 coupons on this day, one of which expired on February 28th $30 birthday coupon, on that apparently expired on 3/9, today being the 10th, I did not realize. I had another $30 coupon that is valid through April that the cashier said had been redeemed. I just got this in the mail and had not used it. Cashier got the manager on duty whom told me to call customer care. While I was talking to her she acted rude, raising her eyebrows and treated me as if I were lying to her about using the coupon before. It seems every time I shop here there is a problem with my cupons!! I have no trouble on line or any other store I have ever been in. If it didn't work ok, but do not treat your customers like a lier or criminal over a stupid coupon. I have no intentions of visiting this store in the future. Bad management can cost customers. In addition to this the store was not busy 4 employees behind the counter, including manager, only one cashier checking people out, a line, other employees talking and then the coupon thing. Very disappointing attitude and poor customer service.
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February 2023 by Megan J.
The ladies were very helpful, I wanted a specific bra, 2 girls went to find it for me, picked 2 different sizes and walked me over to the dressing room. They were very attentive and helped me decide which sizing I would need. I was able to check out super quickly. Very good customer service experience during my visit.
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November 2022 by Roberto Gomez
Actually I took my cousin Diana's husband, tim to victoria secret because she likes him to wear panties but she doesnt want to be with him when he gets them and he is a disabled veteran and cant drive. So i always take him during the holidays.... He loves v secrets because he says they are less likely to tear. ...and he says that a lot of the soldiers during the gulf war prefered panties because it was less abrasive... Go figure...but they dont talk about it too much
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November 2022 by Orianna Costa
Awful experience every time I go to this store. Manager Cierra is so rude and unprofessional.
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November 2022 by Tsuki Shirogane
The workers there are always super helpful!Even if some may not be having a wonderful day they always strive to give you the best experience and I truly appreciate that!
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October 2022 by Jennifer Joyner
I had a really nice shopping experience here over the weekend. They were definitely busy, employees were running around trying to get to everyone and they were doing a great job at balancing it all. I did not catch everyone’s name but I had 2 employees helping me find the right sizes and checked on a sale price for me. Everyone from the sales floor, to the fitting room and cashier were so kind and helpful. Thank you Winston staff!
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February 2022 by Josue Rodas
The store was nice and all but some of the employees were not to friendly and just seem rush
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September 2021 by Tamara Lindsey
Only one register open, although plenty of workers. And that was the only person who could order something that wasn’t available in the store?? The item I wanted wasn’t available anymore, in the sizes I needed. Not any really good sales. Logo items have changed and look faded and worn. Not worth the money in my opinion. The only reason I buy the Pink is for my grandkids and great nieces.
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June 2021 by Melissa Madrigal
Guess I'm neutral I've never been into this store so I can't really give a high or lower rating. If it's really that bad do what I do.... shop VS online.
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May 2021 by Jessica Williams
Went to the mall Sunday and waited around 2 hrs, for them to open. I left at 2 and they still wasn't open! I did see someone open and then close doors? So I don't know. Don't advertise 12 if you don't open till later and if something happened how about a note to inform the customers.
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May 2021 by Paige Middleton
Rude salespeople, all the drawers are a mess and its impossible to find anything
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July 2020 by Sylvia Moore
So I just left,I was standing in line patiencely waiting my turn.The cashier came to wipe down.and miss Lupe decided to take someone who wasnt in line.by the way I was standing with over 150.00 in my hand.when asked about taking me next she told me to just wait.i put my things on the counter and left. Please whatever you do don't go to this store
