Lighting By Design Inc. is praised for its exceptional customer service and lighting knowledge. Customers have had positive experiences, particularly with the kind and informative staff who provide affordable repairs and reasonable prices on new lights. However, there have been concerns about communication delays regarding orders, which has left some customers frustrated. Overall, the business is recommended for those seeking lighting solutions in Eastern North Carolina.
I had a great experience here when getting a broken lamp repaired. Butch was super kind and informative. He went above and beyond to share with me that my broken lamp was actually a 3-way lamp, which I had no idea. Super affordable too in my opinion when it came to how much my repair cost. I will definitely be returning... read full comment
August 2023
We bought several lights for our new house. You would not find better customer service, professionalism and lighting knowledge anywhere else in Eastern North Carolina. I would highly recommend visiting here before you purchase any of your lighting needs. The prices were very reasonable also.
December 2022
Great place and Great staff to work with. Hospitality is unmatched
