“Tripp's performed around $2,000 worth of repairs and maintenance on my mother's Lexus. We had an issue with the car a short time after the work was done, but I called Matt, and he went above and beyond what I would have expected in making sure the issue was resolved. Its very nice to have a local shop who does quality work but also stands behind their work if there is a problem.
I will also say that I had gotten quotes from other shops in Winterville & Greenville, and the total cost for the work performed by Tripp's was slightly lower than the quotes I received from others, so they are comparable if not lower than other similar facilities.”
“Jose and his team were amazing. My power steering belt came loose and tore to pieces. He order a new one and didn't charge me for parts or labor. Amazing people. Definitely recommend”
“Went in to Pugh’s for an inspection, oil change, front brakes and tire rotation. Could not be happier with what I think was a reasonable cost and a quick repair. We always go to Pugh’s at Dickinson for our automobile service.”
“My experience with Pirate Auto Care Center is/was very satisfying. This care center employees and the manager are very professional.They are very knowledgeable and fair. I was treated with kindness and understanding. They stand behind their work and are accountable for their diagnosis. Each time I have had My X5 BMW there for Service I have left and returned as a Very Satisfied Customer. I will recommend anyone that needs vehicle repair service(s) to check out this auto care center….”
“He let's you actually shop for the tire you want! As a car enthusiast and as someone that likes my stuff to last and do what it's supposed to there's nothing more I could ask for.”
“I have purchased several cars from this establishment and had minor issues problems with them. When there was a problem the owner was willing to fix it. My daughter brought her car here too and it was high mileage. The vehicle is still riding.”
“I had to get a broken taillight assembly replaced, and considering the type of work Maaco does I opted to try them out.
When I showed up on a day late last week before 8am to check into this and was waiting for them to open, I was greeted by Stu Steven as he walked up and he immediately and cheerfully asked how he could help me. He brought me inside and was a delight to speak with.
He then introduced me to John DeVeaux, the gentleman who would look at my vehicle and produce an estimate. John was very amicable, courteous and professional. Just like Stu, I found him to be cheerful and talkative. He then produced an estimate that was approximately what I expected, and assured me that once the part was acquired that the replacement could be done in 30 minutes. He assured me I would not be inconvenienced with leaving my car there.
I called Maaco back within an hour of leaving with the estimate to ensure my funds would be ready. I spoke with Shop Manager Ricky Deleon, and he processed my payment over the phone and stated he would call me with any updates regarding the acquisition of the part. He again ensured me that this would be installed within 30 minutes when I brought my vehicle back. Ricky called me a few times regarding the part acquisition and expected delivery, enabling me to make plans once the part arrived.
I went there yesterday, at my convenience after consulting with them via phone, and sure enough they had the part installed within 30 minutes. Ricky even gave me some free advice on how to get some leaves out of my blower that were rattling when I turned on the air conditioner!
All of these gentlemen were, quite simply, a joy to deal with. Having been in customer service for well over 25 years myself, I take note when people not only do their job well but treat their customers in good spirit, friendliness and clarity. They communicated proactively with me about everything, and treated me better than I was expecting.
These Aamco employees deserve praise. They embody the true philosophy behind Aamco’s mission statements. In a world where people can take such a great attitude of helpfulness for granted, I most definitely do not. They were all just a really cool set of dudes to deal with.
Take your vehicle there for any needs that they can help you with. I will definitely be coming back and will share my experience with my friends and associates. They do the right thing well and in an honorable and true spirit of friendliness. My compliments to Stu, John and Ricky for their professional, knowledgeable and amicable nature!”