Walgreens has been making improvements in its service, with added staff to handle both inside and outside windows, leading to better efficiency. However, there are still occasional delays, especially with insurance approvals and order readiness, with about half of the orders not being ready when expected. Despite this, recent months have seen progress. The pharmacy features caring and attentive staff, with a pharmacist going the extra mile to ensure patients receive their medication, even working late to transfer prescriptions. Customers have also praised the excellent customer service provided by friendly and helpful team members who assist with various needs, including printing photos and making photo books. Overall, Walgreens offers a good experience, with noticeable improvements and helpful staff, though some delays still occur.
Autumn was exceptional! She was pleasant, present and professional.
August 2024
They need to update their online information if pharmacy hours aren't accurate. Wasted trip.
December 2023
Great and caring pharmacist who worked into the final minutes of closing to ensure I had my medication needed. I was on business travel so he spent the time needed to have my prescription transferred from my out of state pharmacy. Thanks Travis!