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“Aletha and her colleague were absolutely wonderful this morning! My minor son and I had an appointment for his passport, and we were in and out in about 5 minutes. Aletha was extremely helpful, kind, and made the entire process so easy. I highly recommend this office, especially if you’re looking for a less hectic experience than the busier Raleigh passport locations!”
“On a VERY busy day in December, both Kendall & Imani provided excellent customer service and patiently ensured an important fax was successfully transmitted! Thank you both.”
“ShiponSite Wake Forest is amazing! In a world of robots and a steady decline in customer service, this local business stands tall! I have been using them for years for our shipping needs and have never once had an issue. Recently, Matt went out of his way to help us with a difficult delivery to NYC. Our daughter got her package and thanks to Matt, it made her day:) Thank you so much!!”
“Saved my baby shower weekend! I had ordered a custom banner that never arrived and they were able to accommodate my order in a single day! They did such a great job I ordered my thank you cards from them as well! Friendly and fast service. Definitely recommend placing orders in advance.”
“I just wanted to take a moment to recognize Amanda for the outstanding customer service she provided. She was incredibly patient and walked me through everything I needed with genuine care. It’s rare to get service this good these days, and Amanda deserves real recognition for it. Thank you, Amanda — you made my day so much easier!”
“I've been recycling my old ink and toner cartridges here for a couple of months and finally accrued enough store credit to exchange for a personal gift to myself. I can't think of another business that offers such value.”
8AM - 6:30PM
14460 Falls of Neuse Rd Ste 149, Raleigh
Shipping Centers
“I must say this is a night and day experience to the one in Wake Forest. I went there first with the same exact questions and shipment that I had couldn’t get any good answers or understanding of the process
I came to this location with my package for business going to a specific area and time took care of me professionally
And the funny part is the pricing was better cause the other person almost doubled it!! same exact package same exact requirements. That shouldn’t be possible.”
“Steve from the Staples location in Wake Forest, NC was AWESOME!! I had to go for my TSA precheck. He was kind, gentle, and explained everything with patience. He was also very personable. Steve was very accommodating being that I am recovering from chemo and radiation he took notice and made sure to try and cheer me up. He really did brighten my day. Thank You for being a nice human being Steve, those are hard to come by these days 💜”
9:30AM - 6PM
2920 Forestville Rd Ste 100, Raleigh
Shipping Centers
“Was pleasantly surprised with my experience. Sold something on ebay and they gave me a perfectly fitting box, bubble wrapped my item for me, packed it, applied the postage - all for like $2 and 3 minutes of my time. Definitely preferred to a trip to the post office.”
“Christin FedEx office store #1101 chuck please see this she is incredibly kind ... I am technologically challenged & she has helped me tremendously. Today is my second opportunity to receive help from her & she is just as kind & helpful as my first visit. She should train others to her level of customer service !!! She is awesome !!!”
“To the man who patiently worked with me on getting my father’s artwork from Raleigh to Phoenix: thank you thank you thank you. Everything was packed perfectly, with attention and care. It arrived in pristine condition, ready to be framed and displayed. Not one single issue. This person went above and beyond and put me at ease about my precious packages’ cross country journey. This is irreplaceable so I was quite nervous but this UPS store absolutely delivered. Highly recommend.”
“Whenever I have delivered to this location, the experience has been great! The staff is friendly and professional, and they waste no time getting our trucks unloaded, usually around 30 minutes. This is a very well run facility.”
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“My printer broke and I needed to print some forms off for my church group. Kinda pricey for just printing but definitely professional and quality. You get what you pay for. Very nice people and they work as a team to get you in and out and on with your day.”