“I went to this post office location for a passport appointment and was waited on by Kia. She advised me I needed my wedding certificate to show my name change. She not only directed me to where I could go to obtain that document, same day, but told me I could come back, same day, to finalize my passport application. She knew what an inconvenience it would have been to have to completely reschedule my appointment so she made sure I knew I could come back. I was able to obtain the document, went back to see Kia and finished the application (all total with drive to Holden Road in Wake Forest and back, it took less than an hour)! She was really friendly and efficient as well! Thank you Kia!”
“On a VERY busy day in December, both Kendall & Imani provided excellent customer service and patiently ensured an important fax was successfully transmitted! Thank you both.”
“ShiponSite Wake Forest is amazing! In a world of robots and a steady decline in customer service, this local business stands tall! I have been using them for years for our shipping needs and have never once had an issue. Recently, Matt went out of his way to help us with a difficult delivery to NYC. Our daughter got her package and thanks to Matt, it made her day:) Thank you so much!!”
“I’ve had several wonderful experiences using their pack, ship, and print services. One morning I came in with a last-minute sign I needed, and they had it finished before lunch—such a lifesaver! I’ve also shipped many items for our office through them and even picked up stamps while I was there, which makes it super convenient. On top of that, they have the cutest customizable wrapping paper—I spotted it while checking out and will definitely be back for that. Highly recommend!”
“I would like to say that Matt that works at the Staples in Wake Forest went above and beyond. He was very personable and engaging. He was a pleasure to deal with. I wish more people had his work ethic.”
“I just want to say thank you so much for Brittney and Amanda for the amazing job that they did today with me on Saturday, April 25… with them helping me with 17 boxes they really supported and they deserve high praise in helping!!!!”
“Enjoyed great customer service from both Chris & Edwin from the Retail Drive location. Chris was very knowledgeable about the computers I was deciding on and Edwin, provided great customer service.”
“Was pleasantly surprised with my experience. Sold something on ebay and they gave me a perfectly fitting box, bubble wrapped my item for me, packed it, applied the postage - all for like $2 and 3 minutes of my time. Definitely preferred to a trip to the post office.”
“It would have been 5 stars if the young man wasn't so off putting and unhelpful. Before I walked out I stopped and asked Gabrielle for assistance and she was beyond helpful with a smile. I appreciated how she help guide me to the solution I needed. Thanks Gabrielle!”
“The manager, Alan, was incredibly professional and kind. I didn't know that Walmart had a FedEx store (I was driving to Raleigh for services) so now I plan to support this location moving forward! I recommend you do the same.”
“To the man who patiently worked with me on getting my father’s artwork from Raleigh to Phoenix: thank you thank you thank you. Everything was packed perfectly, with attention and care. It arrived in pristine condition, ready to be framed and displayed. Not one single issue. This person went above and beyond and put me at ease about my precious packages’ cross country journey. This is irreplaceable so I was quite nervous but this UPS store absolutely delivered. Highly recommend.”
“Whenever I have delivered to this location, the experience has been great! The staff is friendly and professional, and they waste no time getting our trucks unloaded, usually around 30 minutes. This is a very well run facility.”
“My printer broke and I needed to print some forms off for my church group. Kinda pricey for just printing but definitely professional and quality. You get what you pay for. Very nice people and they work as a team to get you in and out and on with your day.”