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January 2024 by Santana McKoy
The gentleman that helped me was so respectful, kind, and very professional. I believe he is the owner son. If I owned a business he could work with me anyway. I will be back when I get ready to clear out my storage units. GREAT SERVICE!!!!!!!..........
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January 2024 by Molly Carney (Native Mo)
Not sure if this is independently owned but pretty sure it was the owner I dealt with over the phone. Thick accent, couldn't understand. You have to rent by app but crazy thing is when you start rental they don't ask for mileage but do when you check out. They also don't ask for pics at the end of the rental. I got charged for cleaning fee, environmental fee, gas fee, fee to add gas in when none of this was explained. I was told for 4hrs $39.99. After the owner fraudulently added these charges it was $196. He called with thick accent to explain charges and all I did was move a brand new couch a total of 34miles. I told him it was fraudulent charges bc I knew for fact nothing was dirty, he hung up on me. Next morning I get an email that said I signed a master promissory note to owe them the balance. Mobile signature was not mine but the owners. Called him he said don't call me call go uhual. Called them they're investigating but woah totally illegal and keeps trying to draft my card every day.
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December 2023 by Rodrigo Dias
Excellent customer service and expire! They went above and beyond for me and helped after hours when Uhaul 0800 wasn’t being helpful. I highly recommend using this location!
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August 2023 by Sarah Phillips
I had a great experience with this location. It’s a satellite location so everything is done either over the phone or through the app. The owner went out of his way to make sure my rental was what I needed and for when I needed it. The process for pick up and return was very easy. Thank you!
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August 2023 by Jesse Hawkins
Nobody here, nextdoor business is hostile to U-Haul customers, and number posted for customer contact goes directly to voicemail. Wasted my time.
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June 2023 by Walker Carraway
I had a smooth pick up and delivery, the operator of the site gave me a walk through of everything which was super helpful! Everything was clean and the truck was full of gas ready to go. Thanks Sam!
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February 2023 by Sam
Great customer serviceThey go above and beyond for their customers
