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February 2024 by Akisha Fooney
The man at the door was unwelcoming and short. Find another location.
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June 2023 by Kevin Zelvis
Everyone at this branch is awesome but I have to give a special shout out to Denise. I've known her for years and she works incredibly hard to take care of your personal banking needs, something larger banks and even credit unions have forgotten how to do.
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March 2023 by Courtney Brown
The first time I walked in I witnessed the branch manager ( Denise Barbour)treating her co-worker like garbage literally was so bad others customers were walking out. Then after that she tells I can't cash check unless ur account holder and I'm not opening you an account bc there other ppl in line so literally went down the rd to other branch and they took care of it and was treated with respect something she knows nothing about. So please take ur banking needs elsewhere have one more incident with her but am considering legal action if problem isnt fixed soonagain if you hate ur job that bad u need to quite stop bullying ur customers and coworkers
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March 2023 by Laura Scott
I was a new customer within the last year and set up my new accounts with Denise Barbour. She was extremely helpful and made me feel right at home. Denise and the tellers have always been friendly, courteous and helpful. I found a customers wallet at the tellers window one day. I gave it to the teller and she knew who it belonged to and immediately called him. Luckily he wasn't far down the road.
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January 2023 by Fitness Keys
Horrible customer service! I was treated like I didn’t have an account with them. I’ve had my account for years and never had an issue at any other branch. I was shrugged off and told I could go to another branch.
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December 2022 by Gabe Ingino
Went to cash a payroll check in person. Was told my employer did not sign an agreement to cash checks over 800 and they WOULD NOT OPEN AN ACCOUNT just to cash checks. I asked to speak to the branch manager. The branch manager called raleigh, where the bank account was created. I heard the senior relations specialist tell the branch manager that he could allow the check to be cashed. Then he told me they were short staffed and could not open an account. There was no other customer in the bank at this time.
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February 2022 by Ron Howell
Union Bank in Youngsville, North Carolina is the friendliest and BEST Bank my wife and I have ever been part of. You will love this bank for many reasons.
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April 2021 by AnnMarie DellaMorte
Denise Barbour is absolutely the best. Been doing business with her for years. Different banks even. If you want good, personal banking service see our folks at Union Bank and Trust, Youngsville NC
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March 2021 by DOMENIC MUTO
Denise Barbour was amazing. Signed up for a new account the same day. Will start doing my future banking with them when my card comes in.
