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February 2024 by Marjorie Phillips
Went here for help with my phone, they ended up installing two junk file cleaning apps and two antivirus apps, one of which was Norton 360 which they signed me up for a subscription without my knowledge. Along with an app called mobile info that just gave me constant popups. Thanks for nothing.
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February 2024 by Chad Lassiter
Justin is the best customer service tech representative I have personally ever dealt with he has helped me with every single issue that I've ever had when I've come into this store. T-Mobile needs to get 100 more just like him thank you for all your help Justin!
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November 2023 by Ely Perez
Black guy with glasses always attends with the best service , the others are clueless and never explain things thoroughly ,unprofessional .
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October 2023 by Ms. Libby
Love this place! Went in to buy something and the 2 ladies that were there were amazing! Very friendly, knowledgeable and made me feel valued! Thank you ladies for going above and beyond!
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August 2023 by cmcgrath152
Best staff I have ever experienced at a T-Mobile store!
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May 2023 by Jaja Turner
I prefer a company that takes ALL payment types. Cash, debit, credit, checks, etc. For the convenience of it all.
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January 2023 by Gene Daggett Jr
Justin and Lance are top notch with customer service, Thanks Guys
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November 2022 by Brigitte Gros
If I could give an extra 5stars for superb customer service I would!! Charlese and Areana are both knowledgeable and go the extra mile to help you. I walk out of the Zebulon, NC store beyond happy with my new phone.
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October 2022 by Tomeka Davis
I went here for home internet service but unfortunately it was not a good fit for our home. However, I am giving this store and this team (Areana and Charnece) 5 stars for my experience. From the first time I went in to get the internet box to the time I return the box, Areana was awesome! She has the most pleasant and positive vibe/attitude and I have the feeling that she really loves what she does. She made both transactions a smooth one for me. She went above and beyond to ensure I was taken care of. I would recommend any T-Mobile customer visiting this store to ask for Areana or Charnece for assistance. Areana is definitely a jewel to work with! Areana and Charnece, please keep up the great customer service!
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October 2022 by Erik Bohorquez
Lance the manager is amazing and the only reason why I constantly do business with T-Mobile still in a store setting
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September 2022 by Kenneth Brown
Sales associates are liars, I quickly switched to another carrier after only 20 days.
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September 2022 by Jon Rose
Cara made the switch super easy! 4 lines and home internet for way less then I was paying already! Thanks again
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April 2022 by Steve Cox
Very helpful and had a great experience. Loving my new iPhone!
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September 2021 by Katelyn Gailey Noel
This location was the only one with phones in stock, and had very knowledgeable reps. We worked with Karina and she was amazing! Quick, easy and smooth process.
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June 2021 by lean onme
Great customer service. Lance was very helpful and explained everything in adding a new line to my account. Thanks Lance
