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May 2023 by Amber Rae Keller
The loan officer we have been dealing with is very disrespectful and unprofessional. He has been telling us for a week now "I'll get back to you tomorrow, I promise" we have yet to hear from him. Everyday we call about our loan and it's "I'm sorry, tomorrow I'll call with your info." Just because we are not a big fish asking for a huge loan with a huge bank account doesn't mean we should be treated any differently. The guy told us yesterday he promises to call with news for us, guess what...he's out of the office so nothing until Monday. This is ridiculous!
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March 2023 by Trevor Johnson
Lost title to our vehicle. Made everything difficult. Couldn’t get a new title for over a year. Won’t work with us at all after trying to pay vehicle in full. Gave an offer to pay vehicle off. Owner says he doesn’t need to call back with any information. Keeps putting interest on vehicle after we didn’t want to go through them anymore. Brady was first person we went through. He is now in jail for false information. This bank is a fraud and I’ll never recommend anyone to go there.
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June 2019 by William Mitchell
Prompt, courteous service in a friendly atmosphere :-) Highly recommended!
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April 2019 by Amber Ronyak
Love this Bank!!! All the ladies are so helpful and willing to go over and beyond for you!!!! Small town banking rocks!!!
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April 2019 by Shawn N.
Poorly managed from the top! All of the familiar faces left and the new help sucks. They are more worried about what's happening on their phones than helping.
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February 2019 by Sean M.
The new girls are never available to help. Worried too much about what's happening on the phone and gossip! When you call in, they make it sound like you are doing them a disservice. Management is terrible and that starts from from the owners. Pull your money and go somewhere else. Not worth the headache!
