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February 2024 by Rose Demon
Wasn't impressed went there for boots for my son asked for help the lady was standing offish and rude didn't help us at all I will not be going back.
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January 2024 by d noyz
This bismarck location has one of the worst customer service. The older lady is very helpful but the two younger gals need customer service training. We bought 2 pairs of boots of our adult boys. I ask for assistance from 1 young gal for a specific size for our youngest and she said we don't have it without looking or any other service looking at another location, she made no attempt to help at all!! Our older son was able to search and locate the size we needed no thanks to her. Do better!!!!
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November 2023 by Kaite Green
My husband and I went in and there was no hello or welcome. We asked about winter boots and the old man and young woman just pointed to the corner. They also gave us a judgmental stare down. I guess, if you aren't a cowboy/girl you are no good. Terrible service and their prices were too high and absurd for just boots! We went elsewhere of course.
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November 2023 by Kurt Kruger
Arrived there to pick up a order. Renee was very helpful with my purchase.
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November 2023 by Shalon Benneweis
Amazing clothes! Amazing selection! Great place to shop!
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October 2023 by Joyce Bishop
Customer service is lacking here. They're not very friendly or helpful at all!
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September 2023 by Michael Schmidt
I went there to purchase a new wallet. I was impressed with the looks of the store. Most of all the selection of wallets. I was helped by a cowboy a very distinguished gentleman. The purchase I made was very nice. Very impressive.
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August 2023 by Nancy Tuders
Did not have many rounded toe boots in stock and the girl assisting us did not seem to know where sizes were located.
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July 2023 by Eric Graff
They offer good steel toe and metatarsal boots at a reasonable price. Way better parking than Red Wing. ??
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March 2023 by Jazmin Gensrich
The customer service is wonderful. Need help. You will get help! Love these guys
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February 2023 by clemente ruiz
I was looking for FR clothing and they have great variety
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February 2023 by Paul Guodace
Friendly and helpful staff!Appreciate that they give a Military Discount!
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February 2023 by Brittney Halsey
If I could give it ZERO stars I would! Heather Hefner was RUDE and NOT helpful! She had an attitude right off the bat! Why work there if you have no customer service skills? Or if you just hate when BIPOC shop there then say that! I will never recommend Bismarck Boot Barn to anyone! She clearly does NOT know the Boot Barn policies! Do NOT Recommend to anyone!!! Minot has way better customer service!
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January 2023 by Edward Gregory
I went in to purchase a new pair of boots, I wanted the same ones from Ariat that I purchased before, I was told that they don't have them in stock, I asked if they would order them in for me, I was told that if I wanted the boots I would have to order them online, so I did, directly from Ariat, why support a brick and mortar store when they are not willing to work with you, Boot Barn will no longer see my business.
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December 2022 by Sarkis Rshdouni (Sarkis Rshdouni)
I like their selection of work boots, they have boots for everyone and for every type of jobs.
