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December 2023 by Tylena Lewis
Cashier was extremely rude to me as a paying customer because he wasn’t paying attention to his own kiosk and the method I was using to pay. Very condescending and embarrassed me for utilizing my payment method. Will never step foot into this location again
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December 2023 by Ashley H
I had to purchase various types of infant formula for allergy testing with the understanding I'd return the unopened, formula that didn't work for my newborn. I discussed this with the customer service manager behind the counter. When I returned 30 minutes later to make the return, the red headed customer service manager was so rude and disrespectful. She repeated its store policy not to accept that return. I explained the situation only for this women to cut me off repeatedly with "store policy, store policy" like a child. I literally stopped talking and walked out. I told myself I would never back. Months later I stopped in to grab a few last minute items. I was checked out by a teenager. He was so incredibly nice and well mannered so I thought I'd return and give the store another try. This week I needed stamps so I stopped by the Custeromer service desk, no one was initially there, then a customer service "manager" approached and I stated I would like to buy some stamps. She asked what kind, I said the generic forever stamp. She responds with, "wow you really know how to narrow it down, that doesn't help at all" in a very snarky tone without any indication of "joking around." My thought was to ask how do you work in customer service and have such poor delivery! So I specify, the American flag forever stamp. We don't have that, is her response. After an unnecessary amount of time. I finally get the stamps I need. This was the nail in the coffin. The staff in this store are friendly and respectful. However, these two women in these customer service " manager" roles have a lack of respect and just common decency. This is clearly a culture issue or two women on a power trip which makes me pity the staff that work under them. If they treat me, a paying customer, poorly, I can't imagine how they treat people structurally below them. This latest interaction with the Turnpike location will be my last. My advice to the red head and the frail black haired CS " managers", it costs nothing to be nice but it can end up costing you alot to be a jerk.
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October 2023 by Tammy Peterson
Good products but have gotten some not so great things there to like grapples fruit but for the most part pretty good
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September 2023 by Cody Wichterman
Great update and excellent grocery story in Bismarck!
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August 2023 by MrWeast
Despite a lot of the items being relocated, the store is much more clean and organized with the whole transition into a Family Fare.
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July 2023 by Nikolas Zuraff
Quality control of edibles, specifically produce, is great.
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July 2023 by Greg Stiefel
Just got back from AZ, It's disappointing how much more expensive the stores are in ND.
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July 2023 by Lucy Dave Braach
We always stop at Dan's when we are driving from Montana to North Dakota to visit family. Nice, clean grocery store. A good place to take a break & walk around & pick some snacks for your trip.
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July 2023 by Jessica Scrogings
If I could give No Stars on rating I would,I door dash and my order was to shop for Items from my customers shopping order at this location in which I have never shopped at this location so I have no clue where some groceries item were, not finding groceries walking around in circles in that store gave me lil Anxiety not to add that the employees made me very very uncomfortable watching me, having employees following me made me Feel like I was some kind of thief,I was in the produce section looking For a item I could not find, I see a manager speaking with an employee in the same area Kept looking over at me that’s when I Decided to ask for some help so I politely wave my arm stating I needs some help when they saw me do that both employees walk away in different directions so I never got any help so I continued on with my shopping feeling very unwelcome, every time I turned around or had to go down an aisle there was 1 of the 2 employees that followed me around, not a single Employee had asked me if I needed any help with finding an item Instead they treated me as if I was a thief,My experience shopping at this location Was the worst I will never shop at this location ever again
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July 2023 by Brian Herrmann
Great supermarket, no stationary beyond a few cards.
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May 2023 by Jake Escobedo
Overall used to be okay. An employee named Doug (older gentleman near customer service) was surprisingly rude and made me feel like a burden rather than a paying customer, making condescending remarks, all because he had to do his job. I’m extremely disappointed and won’t be returning :(
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April 2023 by Dan Veverka
Friendly staff good selection of n products
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February 2023 by Dalaney Gladson
Over priced but cool local and obscure things available for purchase
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December 2022 by Michelle Cook
When there late night. Staff was friendly and store was clean. It was nice to have stores open late for once.
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November 2022 by J.D. Mitchell
Only 4 stars because they were almost out of halvah. Other than that good place.