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December 2023 by Lloyd rc Terkildsen
I have bought many warranties through the company they use to make it easy and could look it up by phone number now they want box with sticker and when they looked it up they found an Xbox and ps5 with extra controller that said warranty, then said they didn’t know what the warranty was for so they could not warranty
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November 2023 by Isaac Ventura
Was trying to sell a consul but it’s missing the stand that it sits on and they said they can’t take it
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October 2023 by Bonnie_plushVIDS
This place is very unprofessional. 2 staff members inside and they were suppose to open at 11am and they refused to open.
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September 2023 by jose gerena
the app said they do same day delivery so i called to make sure and to make sure they had they product i was looking for, and they said yes to just make the order so i make the order online to get the call back from delivery driver that they wont give him the order that they don't same day delivery so then she tells me that she never aaid that when i was the one that spoke to her earlier on the phone before making the call.
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September 2023 by Kasen Anderson
The store was closed when the website and signs said it would be open
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July 2023 by WiccanRede
They randomly shut the doors when they feel it. I'm standing outside right now, at 3pm on a Thursday, and it's locked down. Why are they closed early this time? This is the 5th time I've shown up and they're closed with no reason given at all. This stores hours drive me crazy. So much time wasted trying to do any kind of business with them.
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July 2023 by Jaidyn Kracke
This GameStop is just as bad as the other GameStop in town. Why you may ask? Well, they have probably the worst game selection I've ever seen and they have awful service. Tip: Go to Rock30 Games and don't bother coming here. Thank me later
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July 2023 by wrathslove04
I was buying my product and one of the employees named Markus was rude to my son making rude remarks when he asked them a question.
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May 2023 by S R
If you have a Sonic fan, they have some swag! SUPER NICE.
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September 2022 by Zailey Gartner
Would never shop there again.Sold us a broken ps4 disc. Went back the next day and the worker (Liz) slammed the disc on the floor, while they (assistant manager) laughed it off. Was told it shouldn’t have been sold since it was broken. Wanted to speak to the manager about getting a replacement game or my money back. But they rudely told us they couldn’t do anything.
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March 2022 by kourtney losch
I came into game stop on Monday the 7 and browsed around, I went to stand in line to ask how much it was for the Pokémon cards. There was a little boy already in line waiting and the employee behind the counter was on her phone. When I called today to make my complaint Jonathan told me she was on a work related call. The boy and I stood there for about five minutes before Jonathan came from the back after cleaning the restrooms to help us, but not once during that five minutes did she ask the phone to hold to say hey somebody will be right with you or let me go get someone, I understand she was on a business call but to the boy and me we did not know that, so it appeared she was bluntly being rude. She was not wearing a name tag so I did not know her name until Jonathan had said something to her , as the store manager she was lacking in customer service and disappointed me as a first time shopper there.
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February 2022 by cona akui
engine my review after knowing a few things that's been happening they did everything they could to get me my game I was told from one of the employees that it's getting to the point where the big bosses aren't liking what's happening and are taking care of it but I still has deferred me from pre-ordering the game to GameStop through quite a while
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February 2022 by SUPERMADMAXMAN
Could have been a better experience, Not as knowledgeable as I was expecting, I do believe certain gamestop stores are Shrink wrapping games and stating that they're new, I purchased last one copy games but was not appropriately told when I was on the phone about them, Last one copy games are actually used games even if they have never used, If they consider an open game used then it's used.There was a Misunderstanding where I was supposed to pick up my Sealed copy games As replacements, As well as a compensation gift card, I was told to go to a certain gamestop and a whole week went by before I got to pick up the games because they took too long to get Sealed copies, I went to the wrong gamestop then went to the right one, Because the person who called me forgot to mention where they were at, I could not pick the games up the day they called which they were upset, I came by the next day and they were not at the store when they are supposed to be scheduled, One employee would not help me so I had to wait for 30 minutes before the other employee showed up, Then the other employees still had to contact the main manager, To give me what I was supposed to be getting in this conversation for the mix up, Anything I ask between anybody has not been resolved and is still going on and I'm completely disappointed in what's going on right now.It's going to be a while before I consider using gamestop.
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December 2021 by james rezendes
The staff here are real friendly and have no problem helping but you need to level up your nerdiness. ??
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September 2021 by Falisaty
There's a lady that works their I forgot her name but she's super cool