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January 2024 by Kristy M.
I have been to Gartner's several times over the past few years and always receive superior service. Just recently I brought in my son's winter overall bibs to have the zipper replaced on one of the legs. The gentleman looked at the zipper and stated it just needed a cap/stopper. He fixed it on the spot and did not charge me for the 5 mins of service. This fourth generation family business will always be my go to for shoe repair and boot purchases.
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July 2023 by Gospel Bearer
Customer service is top notch, great options, and they know how to treat you like a human. Great for shoes or repairs!
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June 2023 by Eric Ellingson
I brought a belt and a golf putter head cover in for repair. The repairs were perfect. I've had many other items with zippers repaired too.
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May 2023 by Amanda Mernitz
I have been going to Gartner’s Capital Shoe Hospital for 10+ years. I’m always greeted with friendly customer service. Recently brought in a pair of summer sandals that needed a second repair. The younger gentleman that helped me did a phenomenal job with the repairs. They guaranty their work and alway provide amazing service. Highly recommend!!
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May 2023 by Fyras Kalb
Real customer service experience. Very helpful I bought suede cleaner and silicone and had a pair of shoes stretched. The experience was great shoes now fit and all of the products I purchased worked just as I was told they would.
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March 2023 by Nathalie Sanchez
What can I say? Jake has gone above and beyond with getting my leather and suede tall boots to fit my calf and ankle. I have called over 15 places and he is the only one who was willing to take the challenge of fixing my boots and actually tailoring them. Man. I appreciate you more than you know. Thank you Jake!
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February 2023 by Michelle Carrier
Love this place very friendly and great work nice to get boots re soled insted of dgoin out getting new pair and try and break in they also sell shoes are hands on for people who have special needs for there feet
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February 2023 by Raymond Martin
I've had cowboy boots rebuilds here Pabst jackets that's here I've had zippers put in my they do great shoe repair they even will build a knife sheath if you need it or biker wallet even what I go back to these guys hell yeah for any of those type of repairs I've even had moccasin boots on the bottom they'll even put new snaps in your jackets or vest s
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January 2023 by Scott Weinand
Extremely nice folks, very knowledgeable and helpful. Some of the best customer service I've ever experienced. Support this family business, you will be glad you did.
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December 2022 by Erik Wallevand
Great service and honest advice on repairs!
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December 2022 by jamie hawkins
Friendly, Family owned business that does great work at a phenomenal price point.
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October 2022 by Patty Suchy
My husband and I have recently visited Jake. He helped my get the right insert for my shoes. He was also able to help my husband get the right shoes with the correct inserts. We'll be doing all of our business there now. Great job Jake.
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September 2022 by Chris Anderson
If you are looking for a place to have your shoes ruined right before your wedding, then this is the place for you! I brought them in to touch up on the mirror finish. They not only removed the mirror shine, they scratched the snot out of them. This place isn't even worth a full star. When I returned to show them what they had done, they could not understand why I was not satisfied. Terrible work, terrible customer service.
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February 2022 by Eric Gunsch
Highly recommend first class customer service keep it up! Taking care of the little things spreads good word and keeps customers coming back thanks!
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February 2022 by Garrett
If you need a jacket, shoes, boots, backpack, or anything else similar repaired, go here, and nowhere else! They carry great boots, shoes, and clothing as well. The customer service here is unparalleled
