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November 2025 by Michael Howard
The store was well organized, and the staff were friendly and helpful. I easily found the shirts I wanted. Everything was stocked, and the checkout process was quick. I'm very happy with the store.
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September 2025 by James Troy Schmidt
Nice staff.
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January 2025 by Erica Herr
Decent selection, but workers were somewhat rude when we went to return something that wasn’t ours less than an hour later.
Our stuff and another shopper’s were next to each other and the workers took things from theirs and charged us for it and in our bag. Didn’t notice till we got in the car and found two pairs of PJ pants that weren’t ours. When we went back to return them, they were refusing to return at first as the pants were on sale (still $40-50 bucks ) and refused to acknowledge that they would ever do such a thing. Asked to speak to a manager and finally got a full return on stuff we never grabbed in the first place.
Not trying to be rude to the workers but maybe it’s nice to watch whose stuff your grabbing; some people might be missing their pjs now
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October 2024 by clinicalia (Gale)
Great sale was going on when I visited. Cashier was very sweet and talked with us about our interests for a bit. Really no complaints from me, except that I wish there were more band t-shirts available!
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September 2023 by Cuwe-Ob-Mani Mesteth
I like the March they have with Studio Ghibli and The Nightmare Before Christmas. I really enjoy having what's in trend and seasonal clothing. I need to go more often
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September 2021 by Jamie Laducer
Ordered some shirts online. Picked them up in store a couple days later
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May 2021 by Tabatha Bollingberg Hoffer
Very rude staff. I was not impressed.
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October 2019 by Bob the cat
The manager is very rude every time I enter the store. I've stopped going because he is intimidating and rude. I use to love this store but unfortunately don't due to the manager here
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August 2019 by Aincrad Knight Natlis
While the service is good, the selection leaves much to be desired. I'm certain I've seen the exact same 4 or so series(Naruto, Attack on Titan, My Hero Academia and Dragon Ball Super being the most overexposed series) in the Anime section for the past year. Sometimes it's even the same T-shirts from a year ago. While there's a suggestion board for asking for specific series merchandise, it's almost like it's ignored or no effort was made to get them for the physical or online store. The manager(the guy with the dreadlocks like other reviews have said) even sounded passively aggressive when I just wanted to know if anything could be suggested since the suggestion board only mentioned Band merchandise. If they aren't going to update their selection...like...at all...unless it's something everyone is raving about...I'd rather just use Redbubble for T-shirts.
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July 2019 by Kennedy McCutchan
Today was my first time shopping there and I am furious. The man with the dreads was EXTREMELY rude and now I don't think I will return. I was looking at sizes and he repeatedly told us not to waste his time and make his job harder when the only shirts we were pulling out were ones we planned on buying. My brother also asked him a few questions, one of them being where is the bathroom and can you unlock the trying room so I can try on a shirt? To which he replied “I am not here for your entertainment†and when my friend asked him about the promotional sale he said I literally just told your friend and the girl behind her weren't you listening? and she said no I was trying to find clothes and he answered I can tell, you obviously weren't listening but you should be glad I even mentioned the promotion even though now you're just going to waste extra time finding a free shirt. I spent nearly $200 there and I was treated like a waste of his time. The products are great but I will not be returning to this store and if I do buy anything else from hot topic it will be online. And as someone who works in customer service, I am extremely disappointed because I would never treat a customer this way especially when they are the only people in the store.
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April 2019 by Fem Nanaki
The manager is very rude every time I enter the store. I've stopped going because he is intimidating and rude. I use to love this store but unfortunately don't due to the manager here
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March 2019 by Bruce K.
Not as cheeky or risque as their competitor Spencer's but Hot Topic does have a bunch of the current pop stuff including tshirts and hoodies and figurines and games. Tshirts are buy-two-get-one which can be a deal if you're looking for three tshirts. The store isn't too tightly packed like some, and it's well lit unlike some. Easy shop here. [Review 10611 overall, 379 of 2019.]
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February 2019 by Sherri Stokes
Fun store, good specials. Even though people call it weird we enjoy its eclectic nature in pop culture items.
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November 2018 by Nicole Lee
1st time in there..worst manager I've ever seen! Guy w dreads was so rude and literally yelled at me for asking about a price! Spencer customer 100 percent now!
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October 2017 by Para Cain
The workers are very fun to chat with and make shopping there so much better.
