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November 2023 by Beth
Don't order fabric online for in store pick up!!!!!They will give you small pieces that add up to your total yards rather than the full yards in one piece. There are no calls made to verify that this adjustment is okay. When I called to see what happened the customer service was not very good. There was no attempt to improve the situation other than to tell me they have to fill the order some how. I was told it can be returned. When I asked why I was not contacted or informed at pick up the employee just said 'good night mam' and hung up the phone.I have never been treated this way when purchasing in store.Now I have to go back tomorrow and hope someone more compassionate and willing to help is working.
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November 2023 by Sheyenne Lien
Customer service was horrid. I have never been treated so badly in a place of business as this one. I can’t even begin. I will NEVER go here again and I will be telling everyone I know not to go here. The people here need to be fired ASAP. Effing ridiculous.
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October 2023 by Anna
Absolutely disgusted by the behavior, comments and attitude from one of the employees working here. The rude remarks and sly comments I heard tonight were unprofessional. Her “Late night jokes” were completely unnecessary.
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October 2023 by LaRena Weik
100% aggravating to head to a store that is said to have hours until 8pm, and find them closed at 7pm! Leaving very few options for needed supplies in bismarck!
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March 2023 by Rachel Berger (#RealEstateWithRachel)
The staff here are super friendly and nice and are able to help with questions you have on projects. Love this place!
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March 2023 by tara rittel
Wow 28 one/two star reviews! There is a “Karen “ that works here, very entitled. She couldn’t be a nice person if her life depended on it.
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March 2023 by Bryson Conmy
Wow 28 one/two star reviews! There is a “Karen “ that works here, very entitled. She couldn’t be a nice person if her life depended on it.
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November 2022 by Shannan Kottsick
The only place I will buy my yarn. Friendly customer service at affordable prices. Love love Joanns!!!! This store makes it possible with affordable offers for me to crochet for my loved ones on my limited budget. I will always shop here for my yarn.
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October 2022 by Alyse Raynewell
Mikaela and LaDonna are always helpful!And crafty things!
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August 2022 by Linnea Reeves
I ? love Joann's:Fabrics and Hobby Lobby. Staff is always cordial and great sales, they have a wide variety of fabrics to choose from.
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August 2022 by Linda Pape
Friendly cashier alerted and waited for me to update my app to get 60 percent off coupon.
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August 2022 by MonicaF57
Very bad customer service! I've been going there for years because i like some of the products they have so that's the only reason i gave them 2 stars. But in all this time, they've had the same VERY poor attitude.
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July 2022 by Tom Gerhart
Great stock. Mis the flyers as now you pretty much need to add an app to your phone if you want access to sales;~[
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June 2022 by Jennie Waters
Tons more than fabric. Great place for jewelry makings, painting, wood work, yarn of all sorts, tie dye, needle work plus more ?
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March 2022 by Sally Chernenko
More fabrics and sewing than arts/crafts but still a surprisingly good variety of those things as well. Employee was helpful when I asked for help finding something.
