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February 2024 by Shelly Lanenga
Very friendly,let you know costs of x-rat etc... up front.
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February 2024 by Tyler
Incorrect diagnosis for are puppy charged way to much was cheaper to take my puppy to the emergency vet at a different vet and get meds prescribed to him then it was for just a vet visit do not recommend.
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October 2023 by Mandy Gimber
Always easy to work with, and a comfortable atmosphere. My kittens left happy and healthy. We have 5 cats and they are taken care of very well. Thank you
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October 2023 by Danny Savage
Friendly and helpful from the first visit! New supporters here with a new dog, highly recommend
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October 2023 by hunter keller
I have never had a bad experience with any one working here. The vets and vet techs have always been very helpful and compassionate with any issue i've ever had with my pets. Even the few late night emergency or urgent care visits I have had, they never seemed annoyed or inconvenienced having to come in late. I have taken both of my dogs here since i got them and will continue to do so.
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September 2023 by Kylie Buchholz
I have nothing but great things to say about the staff at Lewis and Clark. Dr. Kelly is amazing, he is so kind, intelligent, and extremely thorough. Can’t recommend him enough.
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August 2023 by Helen Perkinson
I love them they know exactly what they are doing an very helpful just wish they had a office opened a few days a week open 24hr's just for those emergency times , there the only ones I trust.
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August 2023 by Rene Michaele
Several issues with this clinic. The first being they won't examine your animal in front of you. So you have no idea what they actually do. I spent $400 in less than a week after two visits, only to find out my dog wasn't even fully examined. Second, every time I did bring my dog in, the vet would always come back saying he needed XYZ surgery. It's as if they pull straws out of a hat and whatever straw they draw, that's what surgery your dog needs. It rubbed me wrong. I brought in a very sick dog and the vet couldn't "control him," but she had no issues charging me for an examination she admitted he didn't get. Never will I take my dog back there.
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August 2023 by Hanna Olson
Please do not take your animals to Lewis and Clark, I took my dog there since she was a puppy and I feel guilty every day I didn’t realize sooner how incompetent, negligent, and uncaring they were. We spent an insane amount of money there, attempting to help our dog. I did finally realize they were not taking the things I was saying about my dog’s breathing seriously, but unfortunately that wasn’t until after they insisted she should have a dental surgery. After which she had an awful time breathing (way worse than ever before, snd she was doing very well immediately beforehand). When we came to them with our concerns, Dr. brookelle told us it was “normal” she was having attacks 24/7 and couldn’t even breathe while walking lol. We finally got her better due to partly our own suggestions and at this time she was such a complicated case and on so many medications it was honestly hard to switch vets (I tried). Unfortunately, things went downhill again and one night she was suffering immensely and not being able to breathe well. I called L&C and was told they don’t take respiratory cases at night unless their gums and tongue are already purple from lack of oxygen (yeah, really). So when they started to actually get purple (which is hard to judge depending on the dogs gums) and she started spitting out fluid trying to breathe, she (Dr. Brookelle) said she wanted me to wait another two hours until they were open. I said no, I don’t think she’s getting air. Poor choice of words I guess, because she said “well if she wasn’t getting air she’d probably be dead” (word for word); apparently I should’ve said “enough air” - my bad. I still had to wait an hour. This dog was in such agony, I just couldn’t believe how grumpy the vet was from me having woken her up. While she was there that day, they basically gave up and did nothing for her, so we took her to Red River Emergency Hospital (should’ve went sooner, lesson learned - but the night she went in to L&C I didn’t know if she’d make it that long and I was afraid of the drive). Red River had to spend at too much time narrowing things down because I couldn’t get the right paperwork from Lewis and Clark until 3 days in (had to call 3 times). Finally, they found out what was wrong with a fairly simple physical exam of her throat under mild sedation. It was something I had asked about TWICE at L&C and was either dismissed or there was some incredibly poor communication. Unfortunately, it was too late at that point and our dog (10 years old) didn’t even make it long enough to consider surgery, which was probably too late anyway but we were waiting to talk to surgeon). I mostly dealt with Dr. Brookelle at Lewis and Clark, and there were many times she dismissed what was going on but Dr. Kelly was also not taking my concerns seriously when I tried to get a second opinion on the dental surgery, I think he was a) going to back up his vet’s opinion and b) didn’t really closely look at what was going on with her or closely listen to me. I do blame myself but you also hope you can trust vets who have worked with your pet for years.EDIT: I see the response by owner claiming we were communicated with more clearly than we were, which is why I mentioned in my initial review perhaps there were some communication issues. When the bronchoscopy was recommended, we were told that Lucy’s issues were almost surely being caused by the elongated soft palate but if we wanted to double check for something odd like a tumor we could; since the dental surgery seemed to cause so many issues, this seemed like not a good enough reason to put another tube down her throat. An elongated soft palate surgery was recommended, this would have not fixed the issue and she may not have survived. Nothing excuses that last night, and that wasn’t addressed. Again, the referral suggestions (and yes we did the echo) were sort of like well if you want to check for other things, you can. We absolutely should’ve went somewhere else sooner (I agree with that) but it was not presented as suggested.
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July 2023 by Alex Browning
Always the best and most considerate care of my animals. Very convenient pay options. Nice and clean. Great bedside manner. Very informative and up to date with care.Extremely happy with these vets.
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June 2023 by Darcy Dunn
Lewis and Clark animal hospital is a great place to take your pet, always kind, caring and compassionate. No matter the time of day he has been their for me and my animals. I highly recommend this place we've had 8 pets now with 4 remaining and he has been with me every step of the way. The place is clean and welcoming and always willing to help when you need help I hope doctor Kelly and the Lewis Clark staff is able to be with me for many more years to come for the rest of the cares and needs for my 4 dogs I would not want to take them any place else . For all your cares and needs please go see doctor Kelly and his team at lewis and Clark animal clinic.
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June 2023 by Billie Kuntz
I love how they are always there when you need them never a long waiting list to get in very caring for my blue heeler and Akita
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May 2023 by Dylan Frederick
Seriously $88 for shaving a 4"X4" spot on my dogs neck ontop of the $117 for minor sedation so literaly $205 just to shave a 4x4 spot on my dogs neck? Absolutley disgusting i understand you people are completely incompetent financialy and went WAY over budget and build time line on your new facility (dont ask how i know but i heard small town and all) costing you a whole mess of $$$$ but its absolutley no reason to take it out on pets and their owners absolutley ridiculous... what crooks. And on top of all that i cannot even see what your doing to my dog as you take them to another room for the simplest tasks... absolutley ridiculous we will be looking for another facility in town thats not just out to rob people due to its own owners incompetence with a new facility buildout
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May 2023 by Alex King
Wouldn’t see my dog as an emergency visit at 9am on a Saturday because he was not a current client, willing to pay anything just wanted my dog to get help, no compassion.
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February 2023 by Kandis Jackson
Always triple check that your balance is paid! My pup was seen in August ‘22. Prior to leaving each visit, I would check out at the front desk, pay for her meds, etc. I never left without stopping by the front desk to make sure we were squared away. Fast forward to November of ‘22, I’m getting letters in the mail with a balance (that has now accrued interest) of her visit that occurred back in August. When I called to inquire, they stated that they had “computer issues” but not once did they call me to communicate that. Thank goodness I wasn’t deployed. I’ll obviously be paying what is owed, but this was handled poorly and I won’t be returning.
