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February 2025 by Livia Weigel
Clarissa has been my agent and super helpful! She always gets back to me right away with any questions or concerns. She saved us money on a family heath insurance plan. Highly recommend
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February 2025 by Rebecca Kezar
Great insurance company
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January 2023 by Mic Rhoads
The good: Lukus was awesome. Provided great service, was very knowledgeable and able to show me some health insurance plans that far surpassed my employer provided benefits at a better price. Super professional and friendly.The bad: I almost didn’t get that far because I came SO close to walking out before I even met my agent. When I came in there was another agent (who I could identify by the board but decided not to on my review) who was incredibly unprofessionally demeaning the two front desk people (Eldin and Ashley) in such a fashion that I very nearly walked out. There is no circumstance in which you should talk to your employees like stupid little children, ma’am - but NEVER in front of a customer/client (while ignoring the customer in the process). Take these conversations into a conference room and talk to them like respected adults. If this is the norm at the agency you will run the risk of losing two bright and promising young people to the EXTREMELY competitive job market of Bismarck ND.Thank you for the 5 star service Lukus. Very impressed. Also, very beautiful and well maintained facility - top notch.
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January 2023 by Vicky Faul
It's so easy to work with them, the Sales Agent Charlene was sooo sweet with my Client kids and shared some candy with them?❤️.
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January 2023 by Ansue Allison
The receptionists are very friendly.The insurance agents are very efficient in performing their tasks.Lastly,the environment is very neat.
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January 2023 by Brians Kitty
Wonderful people to work with!!
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January 2023 by Dale Ponzer
Great job
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January 2022 by Phillip Himel
I've used their insurance services for years, and it has been no problems, always helpful.
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January 2022 by Jim Nilles
Nice friendly people, and Nice clean new location
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January 2022 by jason schauer
10 out of 10, I will never recommend ?
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January 2022 by kerr2123
Also helpful and friendly.
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January 2021 by Malik Davis
I’m not sure if the reviews on this are real but the service from this place is pretty bad let alone the rates they give on auto insurance lol. I had previously edited a policy I was under and instead of issuing cash back it was a credit which is basically like going to a store returning product with a receipt and getting a store gift card lol. The staff is professional to an extent but I will never give these clowns another dollar.
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January 2021 by Shannon Tschida
Great service. Jerry is the best.
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January 2020 by Kevin Shelley
I discovered the team at Steffes Agency and Professional Insurance Services, Inc. during a personal re-evaluation of my insurance portfolio a few years ago that was triggered when my personal auto insurance rates at my prior insurer began to get rather high (in our case, for drivers with clean records). But I shop value…not just price. So it’s important to me that coverages are compared as ‘apples to apples’. So I need to have the confidence my coverages are solid and I know what I’m getting for the price, but policy documentation is often like another language to me. So I tend to depend a lot on agents for my personal education – for me, the education ends up being as important part of the decision process as policy integrity and price.I’ve never encountered a more talented, professional, patient, and high-integrity group of agents in my life. They employ an old-school mentality of earning your business through performance. Imagine that. They flat-out know the business and they care about their clients! Now that I am a self-employed consultant, my insurance needs have more than quadrupled, along with my risk and the need for being more savvy about insurance. I simply wouldn’t go anywhere else because the group consistently educates and delivers the goods on both the personal and business sides of the house…and I’ve never felt the pressure or urgency to make a decision before I’m ready.Oh yea, about that personal auto insurance comparison? I was stunned when the quotes resulted in realized, combined actual savings of over $600 annually for two drivers…for slightly better coverage! No brainer.
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January 2020 by Michael Braun
Great service, very pleasant staff. I have had my auto insurance with Steffes for a few years now and their rates are much lower than my previous ones. You must check them out.
