Menards is a huge store where customers find it difficult to just stop for one quick item. Reviews note the store offers a rebate on everything and associates are always smiling and helpful, frequently going out of their way to assist with finding products or with heavy lifting. Many employees are described as friendly, courteous, and thoughtful, with some even mailing lost items back to customers. This high level of service encourages spending, with one visitor planning a simple purchase but leaving after buying hundreds of dollars in items. However, some reviews criticize the store for high prices, particularly on materials like plywood, and mention a very limited supply of materials making it hard to get anything done. The store's large size means a visit requires taking some time.
Always have what I need at a decent price. Their lumber is subpar but everything is good.
June 2024
Received a package in the mail from Menards today, had no idea what I had ordered, when I opened it I was surprised to see my metal clipboard folder thing ?. I apparently left it in the Dickinson store. That was so cool of them to send it to me as I live 3 hours away. Thank you to whomever took the time to be so thoughtful.
November 2023
Every employee I came into contact with was friendly and courteous. One man went out of his way to help me with some heavy lifting and to make sure I had everything I needed all the while sporting a smile! It made up for the rearrangement of the pet supplies.
