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January 2024 by Mya Maxine (Tara)
Great place to conduct business. The staff was attentive and detailed. I had a great experience.
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October 2023 by Robert W Carney
Went in for my 60,000 mile PM.They went through everything and said I was good to go.I left went back to Warroad MN on a Monday night and woke up Tuesday morning to my dash RED and emergency engine shutdown counting down. And motor shutdown. Finding out i can't bypass my idle shutdown now and park regen doesn't go on by itself any more. Also on my way to TN my stability control unavailable service soon light came on and another light on the dash came on.To say the least now I have to burn another personal time off day to go back to the shop for repairs.Not happy at all with this situation and I am being polite about this especially when it is 3.5 hours from my destination each way. At least 7 hours of drive time and however long I have to sit at the shop and WAIT.
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August 2023 by Alyson Haggerty
I have to give a huge shout-out to Marcus and Tyler we rented a Penske truck in grand forks heading to Arizona on the way the check engine light came on I called them and explained I was heading out and my next stop would b Fargo they did not hesitate or question anything they had me bring it in switched trucks with no hassle our move was a little delayed but we made it to Arizona early Friday morning the new truck handled amazing thank u Tyler and Marcus for going above and beyond u guys are seriously wonderful
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August 2023 by Woody Mack
Best quality trucks best customer service knowledgeable staff. Easy to access location!
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July 2023 by Beatrice Dollie
Friendly staff, cheaper than competitors rates and had nice clean box vans! Will definitely rent from them again.
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June 2023 by Robin
The employees were right on everything got my vehicle taken care of promptly and I was out the door
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June 2022 by Christopher Lange
I am a customer, no ties nor compensation from Penske.You pay for what you get, in both in life and in rental trucks. Before you move, what do you want - to be called 24 hours before only to find out your truck is 180 miles (one way) away, or AT the location your reservation location you booked? Penske goes way above and beyond to make sure your truck is ready for you.I always want the best deal, but I am also practical and value my time. Having the truck and trailer at the location I reserved is a huge value to me.Call Penske, it's worth your time.
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March 2022 by Zombies Won
Never going to rent from this company again! They charged me $100 for being 30 min late but when I called she said I wasn't late but it charged my account and now I got overdraft fees !
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January 2022 by Isaac Parish
Horrible customer service. Made a reservation and set up an account twice, called a couple days in advance to verify my reservation both times and they had no record of my reservation or account. Put me in a bad position, thankfully I was able to set up a last minute reservation with another rental company.
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September 2021 by Albert I
I was struggling with the ICE in the fuel filter, they fixed very fast. The 5th wheel was frozen, next time ll' get some grease. Very Chill here. Parking is minimalist for semi trailers. Thanks for the patience.
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August 2021 by Rodney Powassin
They are moving to a new location.
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April 2021 by Larry Arneson
Fast and friendly
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February 2021 by Al Ica
I was struggling with the ICE in the fuel filter, they fixed very fast. The 5th wheel was frozen, next time ll' get some grease. Very Chill here. Parking is minimalist for semi trailers. Thanks for the patience.
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February 2021 by bill wangrud
Good service and selection of rental semi's and box trucks.
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February 2021 by Susana Guardiola
Went to pick up Z wings
