-
April 2025 by Rareblueuv
I was diagnosed with uterine cancer last fall and had a few weeks off of work, they let me postpone my payments by almost 2 months without being on the preferred plan that comes with that service. They've been kind and helpful every step of the way!
-
March 2025 by Christina Corrales
Randy and Christian just delivered my furniture and they were amazing. They went above and beyond to get the large furniture in the house. Great customer service.
-
March 2024 by Kyle Spicer
I'm a very good customer to aarons since 2017 And I have Made all of my payments on time and have paid off accounts in the past. I'm trying to furnish my Apartment and when I called to verify my items that I tried to purchase, The store manager informed me that I can not have my items until I pay off my ex wife's balance. I was never put on that account and had nothing to do with it. Aaron's lost one of their only paying customers. Do not go to the aarons in grand forks nd. They are horrible people and don't appreciate a good customer. This is very unprofessional of them to do this to a good customer. I've decided to pay cash at Walmart then give those crooks another dollar out of my pocket. The manager needs to be fired. Period.
-
March 2024 by Oakley Spicer
Manager is unprofessional.
-
January 2024 by Kay Kalis
Like that set
-
May 2023 by Jennifer Baker
I love this place I have been dealing with them for over 3 years and alway please to do business with.. even after people have told me to try other companies I will know I deal with Aarons on all my stuff I need have never had a problem at all ever with this company
-
May 2023 by Jennifer Mccollum
I love this place I have been dealing with them for over 3 years and alway please to do business with.. even after people have told me to try other companies I will know I deal with Aarons on all my stuff I need have never had a problem at all ever with this company
-
May 2023 by Jen Baker
I love this place I have been dealing with them for over 3 years and alway please to do business with.. even after people have told me to try other companies I will know I deal with Aarons on all my stuff I need have never had a problem at all ever with this company
-
March 2023 by Ilyahsah Robinson
The Grand Forks team has to be some of the rudest retail employees I have every encountered since I moved here. I leased the Jamal set with them in June of last year and in February 2023 I had to return it due to falling behind on the payments since I broke my ankle and was unable to work. I was told that I would be able to re-lease the set when I was ready. Fast forward to now I am ready to start up my lease agreement again and I am told that there are no Jamal sets available in store at this time. That is okay with me. I can lease something else. Except, I was told by the general manager of the store, Jessica, that they would be picking up a Jamal set from a recently deceased couple's home (according to Jessica, they died in a car crash). She informed me after cleaning it that they would take pictures and send it to me once they have it. I was never sent any pictures of the set so I called to get the status of my new lease agreement and I was told by Jessica that they again do not have any Jamal sets. I reminded her of our previous conversation and she informed me that she never said any of that and basically called me a liar.I am now attempting to move forward with the Serenity set and I am again being given the runaround. I really just want to start up my new lease agreement and get the furniture that I would like. Every time I call or have any communication with them I treat them with the utmost respect and kindness only to receive condescending negativity in return. I was lied to about the Jamal set and as a customer was made to feel as if I did not know what I was talking about. It is to the point where I will no longer be calling the store or visiting them in person, but I will be communicating through the website.
-
August 2022 by Parker Shute
Employees from this store have been routinely coming by and harassing/threatening my wife for the past several months. They have been trying to collect money from us/get contact information on the former tenant in our apartment complex who is the one that owes them money. To get into our apartment you need a code, so a couple employees always male wait in a car in the park lot, to follow someone into the building after they've punched their code in before coming and bannging on our door.
-
August 2022 by Liberty Thompson
So I first wrote a review I n a couch that I bought from Aaron's in Fargo Nd on July 8th. The couch I bought broke after less then a month of buying it. Instead of leasing it I paid for the couch in full 4 days after delivery. I reached out to let to let them know the springs had broke. They send it out for repairs. So 2 weeks without a couch in my living room I finally get it back. The fist day of having it I knew it wasn't fixed springs were still broken. I contacted the store manager and also Aaron's directly. I then received a call from the regional manager that informed me I was not able to get a refund. He said " Hey at least we are not screwing you" We need to talk to the company we bought the couch from and we will replace it. A week go's by haven't heard anything. Then was told I refused a replacement couch( I never refused one why would I want to keep a broken one I paid over a 1000 dollars for?) They then told me to reach back out to the local store, I did then was told they would send a message to the regional manager. Another week go's by still haven't heard anything. Then was told in messenger they would have someone reach out to me. So now it has been almost a month since I got a broken couch back. Aaron's is not doing anything it seems to resolve this. Do not buy or lease anything from this company. They don't care how hard you work for your money, they also do not stand behind the products they sell. My next step is to picket the store. They think people will just stand by silently until they have worn you down. I work very hard for my money I am not going down quietly and will not stand for being ignored or pushed a side. If you have had any issue or problems with this company pm me.
-
July 2022 by Andre Hernandez
Dem boys the real shii 10/10 service!
-
December 2021 by Sandra Fettig
Store overcharge my bank, when I called them he told me he wasn't sure how to fix it then said may take a few weeks to fix. I asked to talk to the manager. He said he's busy? . Really? We are so ? calling my bank to stop payment and going elsewhere. Called twice, still no call back.
-
June 2021 by J P
Shady business practices. I wouldn’t recommend this place to anyone period cheap filthy usually released stuff they try say is brand new.
-
May 2021 by Christina Tarmey
Absolutely love Aaron's! Always friendly and answer all your questions. Definitely recommend.
