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February 2024 by Melissa Grumdahl
Our Bantam AA hockey team stayed here for a tournament. The staff was so kind and accommodating, the hotel layout was perfect for our team, the breakfast was hot, well stocked, tasty and quickly replenished. The beds were comfortable and the room was spacious enough to accommodate two adults and two adult-sized teenagers. Would definitely book here again!
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February 2024 by Shane Caton
This is the way a hotel is supposed to be friendly accommodating and clean. Would love to stay here
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February 2024 by Mason Cool
Left my ear buds there, and they offered to mail them back to me. Great customer service!
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December 2023 by Laurie Bowman
The front desk staff were welcoming and friendly. The whole hotel is spotless! Our room was SO CLEAN! The bathroom was modern and had a beautiful large white shower. We had asked for a double queen room, not at poolside, It was really quiet. The breakfast area was also very clean and organized. There was a great breakfast consisting of hot fluffy scrambled eggs, perfectly cooked bacon, a variety of bread, cereals, fruit, yogurt, mini muffins, juices, coffee, tea. There was a waffle maker and batter. The hotel is close to shopping and several restaurants. We appreciate the seniors rate and the point system. We’ll be back.
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October 2023 by Jadon Pemberton
Rooms are kept incredibly clean. Service from front desk as well as housekeeping is above par. Overall everything seems to be very well run.
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October 2023 by Daniel Moore
The whole staff of this hotel was awesome. Great location. If im ever in Grand Forks again ill be staying here. Rooms were clean. TV actually had a guide, its the simple things. The Japanese restaurant next door is amazing as well and the prices aren't bad.
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October 2023 by Samantha Smith
$70 USD for a pet fee?! That’s almost as much as the room itself. You don’t even get any pet treats or dog dishes etc like other hotels that charge far less for their pet fees. No niceties or friendliness at all from this hotel staff. Not even when I asked one of the cleaners how their day was. No hot or even warm water at 8AM for my shower. It was cold. This has put me off from Best Western for life.
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October 2023 by Morgan Teslow
The rooms are very nice! Apparently some channels on the t.v. just don't work??? But it's different channels for different rooms so that was a little sad, the foodnfor breakfast was good there was ham! The pool is nice and clean, there was a medical situation and the staff was really professional and right on top of it making sure everyone was okay and safe so all in all good staff good hotel :)
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September 2023 by Ron Robert
Stayed for Labour Day weekendVery happy overallBed was a little hard for my taste but I did a thorough bed bug search of it upon arrival and it was clean as a whistle.Room was good size and clean.Staff was very friendly and helpful.The included breakfast was good.Location is great , walking distance to a great many stores and restaurants.Price per night was reasonable for what you get.I would stay here again and recommend to family and friends based on my stay there this past weekend.
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July 2023 by Marge Hensrud
This a great hotel. It is clean and it has very friendly staff. The breakfast has a variety of food and it is very filling. The best part is the beds are comfortable and the room is spacious. The hotel is a very good value for your money.
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July 2023 by Jacob Lage
Not recommended. Loud discussions in reception area during late night check-in, and a drunk person roaming the corridor on the floor we stayed at. Furniture and carpets in room were sticky, the bed felt clammy, and generally the hotel was dirty.Breakfast was a joke. Last time I stay at BW.
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July 2023 by Esmeralda RODRIGUEZ ARIAS
We were expecting a better service, because we are clients of Best Western in Winkler, Canada. However, the pool was not clean and the room was smelling like humidity and cigarette. The person at the reception didn’t like the fact that we wanted to be at the pool for a little time after the check out.
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July 2023 by David Korynta
I was surprised to have a good breakfast. They actually had grapefruit, oranges, and apples. Thick slabs of ham and hot eggs. They even had almond milk. All 4 of us have lactose issues. What a delight.
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July 2023 by Kimberly J
We arrived late but check in was quick and easy. The lady at the front was exceptionally friendly. Room was clean and the beds were comfortable. Breakfast was warm and yummy! The breakfast area was also very clean. Thanks again to the lovely lady who checked us in and out. When you’re tired and stressed from traveling, a simple lovely experience like this one is something to be appreciated. We can’t wait to visit again!
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July 2023 by Ex Plore RG
Hotel seems dated and room could use updating. They aren’t overly worn just looking old. Staff is very friendly and helpful. Always ready to serve you. Breakfast is a good variety from waffles, yogurt, fruit scrambled eggs, a meat and toast to hit cereal. No chef for omelets but for the price of the room the free breakfast seems right.Rooms: There was a smell of urine when I checked in late at night. I mentioned it tj the from deacon when I checked out. Annette Aird at the front desk took it upon herself to discount my room for the inconvenience. I was NOT expecting that action. It was a nice surprise. Hats off to Annette.Nearby activities: I didn’t see much nearby for activities but I was looking for quality and easy access from the freeway.Safety: Hotel seems safe. The parking lot seems to attract a strange level of people hanging out smoking and wandering the lot. Maybe it was just the time of day.Walkability: Very. Yay 4 lane road in front of the hotel. Nothing that I saw that would make me walk from the hotel.
