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December 2023 by A T
Thank you so much guys, you deserve 10 stars but unfortunately, I can just give you 5 ?
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November 2023 by Anzor Tiabashvili
Thank you so much guys, you deserve 10 stars but unfortunately, I can just give you 5 ?
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September 2022 by Gary Becker
Very helpful partsmen
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July 2022 by kb7obm
Dropped off a tractor for a customer to get fixed. After hooking my semi back up to my lowboy there was a warning indicator on in the cab. I asked if they could tell me what was going on and the service manager went in and grabbed a reader and found it was on because of water in fuel. Went back to my work and changed the filters. So it was awesome they could quickly check to see what was up and keep me going.
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May 2022 by chris harris
Service department top notch and accommodating when it mattered to me most.I would and will highly recommend this Cummins facility in Grand Forks ND.Thank you for your professionalism and promptness in preforming the task. And all at no cost, which was priceless.Thank you so much.
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November 2020 by Cash is King Trucking YouTube
I showed up with a broken trailer and they diagnosed it very quickly. Thanks to the guys in the service department
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October 2020 by Vinny Salvato
You have signs up saying masks are required to enter the store, but the employees don't have to wear a mask????
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August 2020 by Adam W
I showed up with a broken trailer and they diagnosed it very quickly. Thanks to the guys in the service department
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August 2019 by Richard Kerlin
they are doing a great job for us. friendly people.
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July 2019 by Rat Johnson
Won't ever go back. I don't do anti second amendment businesses.
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June 2019 by Jonathan Fleck
Very poor diagnostic skill set exhibited by the technician. The diagnosis could've been done in minutes by removing two screws on the remote start panel and plugging in a new one, which was the problem - instead 15 minutes in to the 2 hour, $310.00 diagnostic time agreed to I was called and asked to authorize another $800.00 of diagnostic time....seemed fishy. The tech proceeded to remove the genset and then plugged in a new remote start panel, which solved the starting issue
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October 2018 by Renee Bauer
Cannot recommend. Number 2 injector tip broke off so I had my truck towed to their shop after scoping the cylinder I was assured that there was no damage to the cylinder the Piston or the head I had Cummins replace all six injectors .. after the repairs were made my driver drove the truck back to Bismarck only to discover there was an excessive amount of blow by. Now took my truck to Wallwork in Bismarck and when they pulled the number 2 injector back out there is severe scoring damage to the piston and a cracked head. When I called Cummins in Grand Forks to ask them if they had removed the broken tip from the motor before they put the new injectors in I was informed that they could not find the tip so they just put it back together. In the pictures that were taken of the cylinder by Wallwork it was obvious that the broken tip that was left in the motor caused the damage and Cummins in Grand Forks would not stand behind their work. After several phone calls they finally agreed to pay for a few of the parts that totaled maybe $400 of a $6,000 bill that it cost me to get my truck back on the road. All in all between both shops my bill was over $10,000
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September 2018 by Dan Winker
Most of the Distributors have Coach Care. Providing full Motorcoach repairs. There are a few that just do Cummins Engine and Onan Genset repairs that won't touch the Coach.
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June 2018 by Daniel Senior
I brought an R/V in to this Oak Creek Shop. These a** clowns � proceed to tell me that I had serious leaks in the charge air cooler, the trans cooler, and the radiator. The replacement job was 11,000 +- American dollars. Turns out that the oily mess was the refrigerant from the A/C compressor that went out (that they didn't catch). Now they straight up tried to steal 11,000 from me or they are totally incompetent or both. DISHONEST SHOP. BEWARE. I feel for folks with motorhomes that are at the mercy of these kind of folks.
