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September 2023 by Tanner Hanson
Great customer service very helpful and not getting ripped off very helpfulService: Electrical
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September 2023 by Cynthia Prom
Thanks team for fixing my daughter's electrical problem. No more dead batteries.Service: Electrical repair
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August 2023 by Samantha “Sami R” McLean
Fixed great. Good price. Right on time. Trustworthy and friendly.Would recommend to a friend.
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August 2023 by Daniel
It got more and more expensive I'll prefer to go to dealership shop for the same price.Services: Transmission
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July 2023 by Travis Smith
I recently had the pleasure of visiting Golden Rule Auto for my cars A/C repair, and I must say, the experience was nothing short of outstanding! From start to finish, their commitment to customer service, fair pricing, and timely repairs left a lasting impression on me.First and foremost, I was greeted by their friendly and knowledgeable staff upon entering the premises. They were attentive, patient, and took the time to listen to my concerns about my vehicle. Their approachable demeanor immediately put me at ease, and I felt confident that my car was in good hands.One of the aspects that truly stood out during my visit was the transparency in pricing. Unlike some other auto shops I've been to, Golden Rule Auto provided me with a detailed breakdown of the estimated costs for the repairs. There were no hidden fees or surprises, which was a breath of fresh air. The fairness of their pricing was evident, and it gave me the peace of mind that I was not being taken advantage of.Perhaps the most impressive aspect of my experience was the speed at which they diagnosed and fixed my car. Time is precious, and I was delighted to see that they efficiently identified the issue and promptly began the repairs. The team at Golden Rule Auto demonstrated exceptional expertise and professionalism throughout the process, ensuring that my car was back on the road in no time.What truly sets Golden Rule Auto apart is their genuine commitment to customer satisfaction. They went above and beyond to make sure I was informed at every step of the way. They even provided me with useful tips and advice to prevent similar issues in the future. It was evident that they cared about my well-being and the longevity of my vehicle, and for that, I am incredibly grateful.In conclusion, I wholeheartedly recommend Golden Rule Auto to anyone in need of car repairs or services. The level of customer service, fair pricing, and timely repairsService: Air conditioning
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March 2023 by Rochelle Windley
Long story, short. My transmission died and I had a tow by Braden from 701 Towing to Golden Rule. Since I am new to the area I was grateful for a recommendation. Golden Rule was booked up but was still able to get my car in that week to diagnose it. Noel was fantastic at keeping in touch and extremely knowledgeable for my options. I ended not getting any work done at Golden Rule and bought a replacement car instead, but my experience with the level of service Noel provided has made me a lifelong customer already!
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March 2023 by LisaJo “ElleJ” Green
Top-notch service and attention to detail... Nowell and Crew had me In-N-Out on a Friday afternoon with less than an hour before closing great great service and appreciation for the hard work that he did!!!Thank you thank you for getting me back on the road!
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September 2022 by B Gallagher
I brought our van in to get diagnosed for the failing alternator. The crew was excellent very helpful and reasonably priced.Had it in same day diagnosed, repaired and back to me end of day! I've taken my one owner vechile to other shops mainly big dealers and haven't been treated as well or had the excellent quality work done as Golden Rule and the employees have provided. These guys have earned my business for life.Services: Electrical repair
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September 2022 by Robert Pearson
Golden Rule has treated me well with every repair that I've brought my car in for. All of their services were performed on-time with skill and at a fair price. Problem assessments have always been honest and the repair plans have been put together to minimize the potential for wasted shop time. Noel in particular deserves commendation for excellent customer service.Services: Auto A/C replacement
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July 2022 by Teri Huso
Had exactly what I needed, fantastic customer service and a reasonably priced.
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April 2022 by Nathan Karnick
Noel and Bob were very helpful and made sure to explain to me what was wrong and gave me a reasonable price to fix what was wrong. The auto team at Golden Rule fixes stuff right and professional. I certainly recommend coming here if you have issues with your car.Services: Auto maintenance
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February 2022 by Daniel Kartes
I go there because it’s two blocks away. I return because I trust the service writer and the work is solid.
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January 2022 by Arland Brynjulson
First time there. Delivered tires and gave them their invoices thanked them and left. Good people.
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September 2021 by Blaine Beam
Golden Rule is the auto shop you hope for. Whether it is an oil change or the mystery noise, Noel and Bryan listen to their customers, they go above and beyond in communication with customers and finding the root of your vehicles problem. They are good people who treat others how they would like to be treated, they don't simply throw car up on a lift and go on about day...your car is their car. They will tell you what needs to be done, what can wait, and what your options are. Their phenomenal technicians exemplify the Golden Rule as well, they don't just put parts back into the car; they make sure its always better than when it came in, going above and beyond as well.I have since moved to Fargo and continue and forever will, continue my services at Golden Rule Auto Repair. I trust my car in their hands.Services: Check engine light diagnostic
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August 2021 by N M
They recommended the wrong oil for an oil change, but they fixed my daytime running lights and now my accessory fuse constantly blows so that my 12v outlet doesn't work nor does my rear hatch release button, worked fine before. Asked them about it and was told that they want more money. Not a sorry about that lets see what's going on. Don't recommend. Seems like they were in too much of a hurry and didn't really want to look into it, got to keep those customers rolling through and take that money instead. People make mistakes, I don't think they believe in that though. I didn't even ask for a refund. He thought about taking some responsibility for the issues but he decided against. Not very stand up.Services: Electrical repair
