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“Had a great experience with cricket today with Jose helped a lot was with Verizon and got tired of the company so now am a new cricket customer thank you Judy L.”
“10/10 service Tracy was exceptionally helpful and knowledgeable. The customer service among all the staff today was great and everyone made sure all of my questions were answered and I was taken care of completely. Will return due to the willingness of the employees to help me and their friendliness was also a huge plus!”
“Went to the t-mobile store on 32nd Ave in grand forks to get a new Wi-Fi router and get a new phone and the tmobile representative Eric was very helpful and helped me get a phone that I like and helped me swap out my old router ... Amazing customer service and great experience in the store ... I will definitely be going to this store from now on”
“Went to the t-mobile store in grand forks Columbia location an jon and cece had the most patience an customer service. I recommend if you need a t-mobile phone go there!!!”
“Great place! I had an older surface pro tablet that wasn't working and was on its way to recycling. On a whim I took it to best buy but the battery was bulging out so badly from behind the screen that they wouldn't touch it. They did tell me to expect to pay around $250 to $300 elsewhere. I took it to CPR where they quoted me a price under $130 to replace the battery no problem. The battery had swollen to the point that while it was being replaced it caused the screen to crack. Despite the fact that this was absolutely in no way the fault of the CPR employee, the screen was replaced at no charge and my surface pro is like new with the battery replacement, and it all come to around $125. Not bad for a device right off the scrap heap. Thanks CPR!”
“The staff said, “we are a designated resales for Verizon we cannot help with bills, problems related to Verizon or anything other than sales” but did get me to another sales person who gave me the loyalty # which got me away from the phone tree so I could actually get my issue addressed. I was drafted twice for the sane amount of my bill, same day, & time. Loyalty said we can pay ahead a month & I said no, let me have the $220 back to pay other bills. Refunded. Simple!”
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“Lilly did an awesome job of showing us new setups, explaining the details and guiding us in our purchase of new phones. We highly recommend her to anyone looking to upgrade.”